Robert Salvo

** ***** ** ****** ******, NY *****

Home: 718-***-****

Cell Phone: 347-***-****

E-mail: ac6fws@r.postjobfree.com

ac6fws@r.postjobfree.com

SUMMARY:

As a IT Specialist supporting (Broadridge Financial Solutions) with IBM, ADP {Automatic Data Processing} and SIAC/NYSE {Securities Industry Automation Corporation} for many years combined. Have applied personal skills in a technical team direction in resolving operation jobs for the Brokerage Command Center and commercial customers. In addition to performing maintenance along with the team of 5 associates, supervised and coordinated the processes for front-end config. updating. Throughout all personal efforts in this role, have approached all potential problems as an opportunity to innovate and to exceed the expectations for the customers. TECHNICAL SKILLS:

Software:

0S/390 Z13/OS, MVS/ESA, JES2, CA7, CA11, TSO/ISPF, SDSF, MVS/JCL, OPCS, CICS, IDMS, VTAM, OMEGAMON, OMEGAVIEW, TMON, NETVIEW, INFO MANAGEMENT, JHS, HSM, MIM, TCP/IP, NDM, FTP, CA UNICENTER, WINDOWS XP, MS OFFICE, REMEDY, CICS, IDMS, MQ AS/400 CONNECTIONS, TCP/IP, NDM, FTP, DB2, T WS TIVOLI WORKLOAD SCHEDULER, URBIS, MTS, SWIFT, SOLARWINDS, EMIS. Hardware:

IBM-Z13, IBM ATL3957 VTS, IBM 3800 AND 3900 LASER PRINTERS, DS8700/8800, Mizuho Financial Group

Position: Officer 9/2017 - 02/2018

Software: Mainframe Batch Processing, AS/400 URBIS - universal banking system, MTS - Money Transfer System, SWIFT - swift messaging system, SOLARWINDS - Server & Application Monitor, EMIS: Environmental Management Information System, Tidal Monitoring System

Profile Summary:

● Responsible for the quality and delivery of technical expertise and knowledge in data processing to ensure effective and efficient production runs of applications in a Mainframe, Network and Distributed computing environment.

● Duties also included Incident and Problem Management ensuring SLA’s are met. Performed Root Cause Analysis via Service Now. Documented timelines of events as well as created Datacenter Operational procedures as preventative measures for outages.

● Document all system error occurrences, correct the problem or escalate the matter to the on-call programmer if necessary.

● System exceptions, application failures and delays monitored through Solarwinds.

● Open and close files in CICS regions.

● Log on to AS/400 system to run the URBIS nightly batch processing. Monitor all MQ connections to mainframe.

● Modify JCL and release jobs in OPC, monitor daily batch jobs that run on the system through SDSF.

● Respond and investigate critical alerts for any application or system abnormalities which include software, hardware and environmental failures. Research root cause analysis and preventive measures. IBM Global Technology Services

Position: IT Specialist Online Control Center (OCC) 5/2012 – 12/2016 Profile Summary:

On a daily basis, used T WS/ OPC to monitor and track thousands of jobs across several workstations, critical path monitoring for production, QA, and Test batch streams. Also, monitored event-triggered/NDM batch, modified Dependencies and resources on jobs, as required by the client based on ever-changing daily financial requirements. Demanded in batch jobs and CICS and CAGE Regions, as required by the client. Also performed manual overrides (JCL) changes and setting up scheduled startups on batch jobs and CICS/CAGE regions.

• Experienced Mainframe batch online o perator with familiarity across a broad range of hardware and operating systems using MVS, TSO, NETVIEW/MQ commands.

• Meticulously verified and executed all necessary changes to guarantee maximum up-time for operating equipment.

• Skilled in collaboration with the financial industry, in particular the New York Stock Exchange.

• Created, revised, and updated documentation for all regular maintenance and system manuals.

• Processed jobs quickly and efficiently in a fast-paced, demanding environment. Areas of Expertise:

Large Batch Processing

Disaster Recovery Tests

Troubleshooting & Problem Resolution

User Training and Support

ADP, Supported Broadridge Financial Solutions Back Office Brokerage, Jersey City, NJ Position: Mainframe Computer O perator, 2007 - 2012 Technical Scope: zOS Parallel Sysplex with dual JES2 environments. Monitored real-time CICS, DB2, IDMS, MQ, NDM region performance across multiple IBM mainframe systems for approximately 20% of all New York Stock Exchange traffic and part of the Canadian Stock Exchange. Documented all incidents and thoroughly analyzed trends to prevent future outages and downtime. Verified all incoming and outgoing transmissions for accuracy and successful transmissions, escalating to external vendors as needed. Key Achievements:

• Processed over 240,000 jobs per shift, utilizing proprietary tools to identify bottlenecks for delayed orders and escalating them if necessary.

• Performed all Level 1 and Level 2 support tasks, including responding to all console messages.

• Participated in and provided support for four annual Disaster Recovery Tests.

• Managed both scheduled and unscheduled shutdowns and performed environmental verification using the Hardware Management Console and GDPS Data Replication.

• Completed and verified all configuration changes requested during periodic maintenance.

• Collaborated with external vendors to quickly identify and correct any hardware faults or failures during normal system operation.

• Regularly updated IBM QMX documentation for current and future users.

• Additional experience in Automatic Data Processing for Back Office Brokerage in Roseland, NJ, where personally maintained 259 CICS/TS 1.3 regions, 155 production regions, and 104 test regions (8 AOR and 15 TOR/FOR); collected, analyzed, and stored all network management data; and guaranteed a high level of customer quality and satisfaction.

ADP: Automatic Data Processing (Brokerages Services Group) Position: Lead Online O perator- -Online Control Center (OCC) 1986 - 2007 Profile Summary:

• Duties as a Lead Online Computer O perator included, but not limited to:

• All aspects of computer operations, network control, and the ability to monitor multiple large scale IBM Mainframe systems in the Data Center. This was for brokers and end-users in a 24x7 z/os parallel sysplex with a dual Jes2 environment.

• Troubleshoot lines, remotes and terminals problems using NetView, VTAM, IDMS, CICS, NDM, MQ, Omegamon.

• Monitored and maintained multiple production systems.

• Interpreted consoles messages and implemented corrective action to perform recovery and restart procedures within the operations data center protocols.

• Interacted with the help desk via US and Canadian client base for batch processing requests.

• Escalated system alert messages and problems to support groups (Online Systems Development, Networking Systems, Systems Assurance, Hardware, Storage Management, Automation Team, Systems Programming, including vendors: IBM, AT&T & EMC.

• Document via Info Management and CA Unicenter.

• Maintained and monitored OPC Scheduler for job abends, late alerts, user requirements, and verified all applications and jobs were up to date.

• Performed weekly backups and IPL procedures on all production and test systems via IBM Hardware Master Console to support weekly maintenance.

• Participated and supported multiple disaster recovery tests annually at Sterling Forest (IBM Resiliency Services Site).

• Accessed JCL and libraries to submit and release jobs and monitor system through TSO/ISPF, SDSF, and demand, release, hold and alter jobs through OPCS.

• Used Omegamon and Omegaview to monitor system integrity, batch jobs, and CICS regions.

• Worked under pressure in a timely and efficient manner with strict attention to detail. SIAC /NYSE (Securities Industry Automation Corporation/ New York Stock Exchange) Position: Online O perator: 1979-1986

• Provide technical services for the exchanges themselves, members and other financial institutions.

• Worked on the ABS (Automatic Bond System) front-end PDP system.

• Worked on CMS (Common Message Switch) front-end PDP system. Data Network Support (DNS)

Profile Summary: Monitored online front ends, maintained the configuration database. Supported VAX systems. Hardware used:

• PDP 1170 front-ends (a series of 16-bit minicomputers).

• 26 front-ends connected to a CICS regions

EDUCATION:

Tottenville High School

College of Staten Island

Contact this candidate