Meenu R. Yadav
************@*****.*** 408-***-****
https://www.linkedin.com/in/meenu-yadav-74a2562b/
*** * *** ****** #*** San Jose, CA 95112
Network (NOC) Engineer with 4.5 years of experience, known for good teamwork and leadership skills. Tenacious problem-solver with a strong work ethic, seeking full time position in Network Industry.
Technical Skills:
Language: Python.
Operating Systems: Windows XP/Vista/7/8/8.1/10
Network Routing: Static Routing, RIP, OSPF, EIGRP, BGP, ARP, HSRP, VLAN, STP,
RSTP, PVST, VRRP, VTP, DTP, LAN/WAN/MAN
Internet Technologies: IPv4, IPv6, Subnetting, QoS, ACLs, NAT/PAT, VPN, GRE tunneling,
TCP, UDP, SMTP, DNS, DHCP, Telnet, SSH, AAA, TACACS, HTTP, FTP, SSL
Software: Cisco Packet Tracer, Putty, Secure CRT, Hyper Terminal, Citrix.
Wireless Technologies: 802.11a/b/g/n/ac.
Network Hardware: Cisco Switches - 2K, 3K, 4K, Cisco Routers - 800, 1800, 1900, 2800, Juniper,
Vanguard, HP procurve. T1/T3
Others: Sandbox, Virtualization, Honey Pot, Cryptography, Data Structures and Algorithm,
Load balancing (MFR), GPOP Migration, Multicast, Ether Channel,Wireshark.
Certification: CCNA Cisco Id: CSCO12588795
CCNP Switching. Cisco Id: CSCO12588795
Professional Experience:
Operations Student Assistant: ITU 05/2017 – 03/2018
Staff and professor assistance. Recording live lectures and uploading it on university server. Co-ordinating package delivery to members of ITU community, Updating Inventory and record keeping were some of my responsibilities as Student Assistant.
System Engineer: Tata Consultancy Services (TCS) 03/2016 – 11/2016
Worked for UPS to provide 24-hour Network Health surveillance and alarm reporting for devices in Data Center and on remote sites utilizing network monitoring tools and surveillance software.
Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, and servers.
Responsible for troubleshooting network routers and switches to isolate the trouble and take appropriate action to resolve.
Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution.
Ensure timely resolution to trouble tickets and effectively documenting all steps taken to resolve identified and/or reported issues.
Participating and performing application failovers and switchovers using in-house developed tools.
Networking Associate: CompuCom-CSI Systems 12/2014 – 02/2016
Worked for 7-Eleven in Configuration and Troubleshooting of Juniper Routers and Access Points (SRX 210, 5GT AP).
Configuration and Troubleshooting of Vanguard Router (3410) and HP Procurve Switch (2524)
Responsible for Overall Global Service NOC operations and Problem Management Team.
Responsible for customer service restoration via incident management in the access segment by raising tickets using CLARIFY as the ticketing tool and working with multiple groups within and outside the organization for troubleshooting of WAN links.
Perform second level trouble-shooting on both pro-active and reactive faults and escalate to further level at the right time to mitigate business impact.
Liaising with various telecom service providers’ worldwide/vendors/3rd party suppliers to fix faults on the network within SLA.
Handling link issues from Provider edge to Customer edge routers.
Participate in 24/7 call rotation. Resolve technical issues via phone, e-mail, and/or chat
Project Engineer: Wipro Technologies 06/2012 – 12/2014
Worked for British Telecom in Configuring and Troubleshooting WAN Links for Global Clients on Cisco devices.
Creating and deploying Base and Service Configurations, Commissioning and Decommissioning of Circuits.
Troubleshooting BGP and QOS.
Dealing with Switching, HSRP, VLAN, and VPN.
Processing Test and Turn up requests from Order Managers / Project Managers
Building CPE configuration, liaising with internal BT teams and our suppliers.
Liaising with the Order Manager and Customer Engineer team to more effectively handle circuit and router test & turn up issues. Dealing with Multicast Configuration.
Processing Migrations like change of Bandwidth, router addition.
Raise or implement change as per the scope within the signed SLA. Register and prioritize Incidents and Service Request as per defined metrics and service level requirements.
Cultural Achievements:
Represented students at student director interview 2018.
ITU Toastmaster award.
Received volunteer appreciation award for participating and managing college events.
Educational Credentials
ITU, San Jose Jan 2017 – Aug 2018
M.S. in Computer Engineering GPA 3.71/4 (till date)
Pune University, India July 2011 – May 2013
M.S in Computer Science GPA 3.12/4