Customer Service Project

JULIAN MICHAEL BIGGERS

**** ******** **. ********, ***** 79119 * 806-***-**** * **************@*****.***

OBJECTIVE

Learn to implement skills and knowledge in the fields of technology and business. Seek to become accomplished in programming and project management. Improve and iterate on the customer service experience.

EDUCATION

West Texas A&M University Canyon, Texas

B.A. Computer Information Systems W/ Minor Accounting May 2017

Amarillo Community College Amarillo, Texas

A.S. Computer Information Systems May 2013

SUMMARY OF QUALIFICATIONS

Collaborated with a team for senior project to convert a database from C++ to C# with angular-java and bootstrap.

Senior project included the use and implementation of SCRUM to disseminate information between teams and assign project work.

Assisted customers in purchase decisions and guided customers to products they sought.

SUMMARY OF SKILLS

Technical Skills

C#, C++, Angular Javascript, Javascript, PHP, HTML 5, ASP.NET, Visual Basic, Visual Studios 2013-2015, MS Works

MS Excel Certified

Soft Skills

SCRUM, Customer Service

WORK HISTORY and EXPERIENCE

Walmart Incorporated Canyon, Texas

Associate, Cap 2 Nov. 2010 - Aug. 2017

Acting Crew Leader, Inventory Management

The Big Texan Gift Shop Amarillo, Texas

Clerk June, 2009 - Jan. 2010

Public relations, Customer Service

Responsible for balancing drawer.

Burger King Amarillo, Texas

Cashier June 2007 – Feb. 2008

ACTIVITIES and HONORS

Vice President of WT Technology Club Oct. 2015 - May 2017

Acting Leader of Cap 2 Team Sep. 2016 - Aug. 2017

Contact this candidate