Administrative Assistant

Ashley Wass

Administrative Professional

*** **** *********, *******, ** 08106

609-***-**** • ********@*****.***

Profile: Administrative professional with progressive experience supporting supervisors and team leaders in areas such as data entry, patient management, and time management. Proven ability to manage multiple projects in a fast paced work environment. Fosters positive relationships internally across all levels of management and externally with clients and business professionals.

Experience

Secretary to IOC/CSC Outpatient Programs of Oaks Integrated Care

Cherry Hill, NJ June 2017 to Present

●Provide administrative support to the program

●Send out weekly/monthly reports

●Respond to and answer phone calls

●Work with program management to schedule and coordinate site-based and MORS activities

●Handle administrative and clerical functions of the program site

●Coordinate with other sites as needed

●Ensure that services are recovery-based, culturally responsive and trauma informed

●Coordinate individual/group supervision and team meetings/Take Minutes

●Request medical records/Lab findings

●Monitor patient charts for completion and accuracy

●Proofread, and edit spreadsheets for accuracy

●Prepares copies and facsimiles

●Operate a variety of office equipment

●WPM: 50-55

Patient Coordinator for Eyeland Vision

Voorhees, NJ

March 2017 to May 2017

● Implement administrative systems and procedures

●Facilitate the planning and implementation of patient care

●Initiate prior authorization for patient procedures

●Triage patient inquiries

●Provide patients with high level of customer service

Ashley Wass 2

Sales Associate, Adidas May 2015 to July 2015

Cherry Hill, NJ

●Collaborates productively and respectfully with team members to meet or exceed store goals; progressively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

●Meets and exceeds customer expectations

Sales Associate, Jcpenney

Cherry Hill, NJ

June 2013 to February 2014

●Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

●Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

●Results – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude

Sales Associate, Sears

Deptford, NJ

April 2013 to July 2013

●Follows all store standards for backroom

●Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers

●Adheres to merchandise protection standards • Performs other duties as assigned

Sales Associate, Michael’s Arts & Crafts

Cherry Hill, NJ

June 2012 to August 2012

●Developed financial portfolios, booklets and other financial marketing materials.

●Thoroughly learned policies, procedures, requirements and standards for each account.

●Maintained extensive records of inventory, fulfillments and monthly mailings.

Software

Microsoft Word Excel Outlook Gmail Google Docs

Education

Audubon High School, Audubon, NJ

Graduated June 2007

Camden County College, Blackwood NJ

Certified Office Assistant-December 2017

Camden County College, Blackwood NJ

Criminal Justice-Still Attending

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