Alicia-Marie K. Smith
***** *. ******** *** ******, CO 80015 303-***-**** **********@***.***
Human Resource Manager
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enthusiastic Executive, with a broad-based background managing key programs in both corporate and retail sectors. Well-versed in HR processes, functions, and routines. Known for accuracy, attention to detail and timeliness in managing company HR processes and projects. Over 25 years of Business Management and Accounting Experience. Exceptional ability to train staff in both team and self-directed settings. Excellent at follow-up and detail, with remarkable communication and interpersonal skills.
Key Skills
Human Resource Management
Business Management
Relationship Management
Payroll, Time Card, Pay Check Processing
Records Organization & Management
Tax and Employment Filings
Retirement Fund Acquisition and Management
Team Building and Staff Supervision/Leadership
Professional Experience
FRONT RANGE SYSTEMS INTEGRATION SPECIALISTS, INC., Monument, CO
Human Resource Manager 2010-Current
In control of HR and Business Management. Includes various facets of HR including employee relations, on-boarding, policies, and procedures, along with State and Federal laws. Address and resolves a myriad of HR issues from time keeping to travel pay. Federal, State(s), and Unemployment taxes paid monthly. Established and maintain Human Resource-related employee files, reflecting salaries, benefits, payroll exceptions, and W-2 withholdings, exercising a high level of confidentiality.
Key Results:
Company Handbook is 100% legally compliant with Colorado employment laws through engaging an HR Legal Advisor.
State reporting of New Hires and Employment Records.
Obtained the rating of SDVOSB (Service Disabled Veteran Owned Small Business) from the Veterans Administration adding a higher degree for obtaining new business by 30%.
KAISER PERMANENTE, Denver, CO
Operations Analyst/Project Coordinator, 1999-2010
Assumed responsibility for a team managing systems and paperwork for several different clinics. Acquired and managed team personnel. Oversaw team in performance of their duties including projects, coordination of referrals, data collection, and training.
Key Results:
Consistent project coordination of Referrals for Screening Colonoscopy resulted in an overall reduction on the referral backlog
Created reports with data drawn from Business Objects using diagnostic codes for disease management.
Managed multiple projects for several departments.
Performed data collection, data analysis, designed forms and questionnaires for the Unit Based Teams.
Wrote instructions on work flow processes and trained employees on these processes.
Lead a project to find and implement new computer program for the Purchase Card Administrators Program
Worked with EDI (electronic data interchange) administrator and the Pro Card Company to define program parameters.
Initiated and managed a project to clean up several large vendor accounts that had past due amounts; helped negotiate a settlement that was acceptable for my company and the vendor.
Responsible for vendor management.
Initiated payment of vendor invoices after verifying accuracy; review report of vendor statements to ensure all invoices were paid.
Verified purchase orders were completed, processed expense reports and check requests.
Education
COLORADO SPRINGS COLLEGE OF BUSINESS, Colorado Springs, CO
Associates degree in Accounting
KENNEDY WESTERN UNIVERSITY, Thousand Oaks, CA
Business Classes
Technology Summary
MS Office (Word, Excel, PowerPoint, Outlook) Materials Management (Purchasing) and Accounting Software QuickBooks Quicken Lotus Notes and Epic Windows