Inside Sales Customer Service

Ryan Suescun

***** *** ******** **, *******, TX *7095 713-***-**** ***********@*****.***

OBJECTIVE

Results driven former college athlete with strong leadership and motivation skills. Proven success in the ability to work well with others and manage teams with varied skill sets to deliver results.

EDUCATION

Bachelors of Business Administration

University of Houston-Victoria, Fall 2015

BBA Conference 1st place winner on analysis on Westlake Chemical Corporation

Received a Baseball Scholarship all four years

Team Captain 2013 and 2014

PROFESSIONAL EXPERIENCE

J.P. Morgan February 2016-Present

Scored Credit Approval Officer I (July 2017-Present)

Underwrite Business Banking products such as revolving lines of credit, business installment loans, overdraft lines, letters of credit, SBA lines and credit cards.

Negotiate and sell credit decisions to the field.

Identify acceptable credit policy exceptions that still ensure superior asset quality.

Maintain in-depth understanding of all credit policies and procedures.

Credit Ops Sr Specialist I (September 2016-July 2017)

Prepare commercial loan closing documents for clients.

Verify loan rates, fee schedules, and checking accounts.

Find flood determinations, lien searches and review certificates of financial information.

Work with the SBA team and review transcripts.

Accomplishments:

oNumber 1 in quality of work on a team of twenty-five.

oPromoted to Scored Credit Approval Officer I after ten months in the position.

Credit Operations Specialist (February 2016- September 2016)

Made judgement credit decision based on quality and department standards.

Utilized strong analytical skills to analyze each case.

Displayed strong communication skills with Relationship Managers and Private Bankers.

Accomplishments:

oNumber 1 in quality of work on a team of ten.

oPromoted to Credit Ops Specialist I after seven month with the company.

White Tucker Company- Houston, TX August 2014- February 2016

Inside Sales Rep (December 2014- February 2016)

Warehouse: Shipping/Receiving (August 2014-December 2014)

Promoted from Warehouse position to Inside Sales after being with the company for four months.

Responsible for quoting orders for customers up to $100,000.

Trained to set up/update company website as needed.

Practice excellent customer service while dealing with clients in the petroleum and gas industries.

YMCA- Victoria, TX June 2013- October 2013

Group Leader

Organized daily activities for both summer camp and after school programs.

Mentored grade school children on the importance of education and good behavior.

Worked at the YMCA while taking nine hours of summer school and through part of the fall semester.

Air Filter Systems- Houston, TX Summer 2011 and Summer 2012

Air Filter Maintenance Representative

Maintained air filter responsibilities for clients in the Houston area.

Worked with Air Filter Systems while being home from college during the summers.

COMMUNITY INVOLVEMENT

Head Baseball Coach for the West University Lightning August 2014- Present

Coach and mentor a team of twelve-year-old boys striving to one day play baseball at the high school and college level.

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