Customer Service Computer

Delbert Dale Grindstaff

***** ********* **** ************ ** 64056-1289

Phone 816-***-****

E-mail ******@*******.***

Objective to obtain this position in the computer technology field.

Employment

Kforce Staffing 2012-Present

Part Time

Was called to use my computerplease

Please

skills at various locations in the metro area, once to hookup computer and phones, one other to do a switch refresh.

Grindstaff Engines 1041 S. Vista Independence MO. 2001-Present

Build Room Parts Gatherer

Gather parts for the engine builders inspect and repair as necessary, unload engines from trucks. Consider the engine builders to be my customers, so use my customer service skills to make sure they are happy with the products.

Qualifications And Skills

CompTia A+, CompTia Network+, MCDST XP version certified.

Support two Windows 7 laptops, two Android tablets, and one iPad4.

Education

Metropolitan Community College Kansas City MO March to June 2010

Help Desk Technician Course

Vatterott College Kansas City MO. 2001-2002

Computer Technology Diploma Program

Metropolitan Community College Kansas City MO Ended May 1990

Certificate in Data Processing

Dear Recruiter,

Have worked long and hard to get my computer skills and

Certifications. I have CompTia A+, and Net+, also hold a MCDST

certification from Microsoft. These were earned while holding down a

forty hour a week job. Would like to go on with my education, and use my computer skills. Work very hard to know as much about what I am doing for a living, that I become an expert at it. Would like a job where I can do what I like to which is computers and helping people understand them. Would like to get MCSE: Enterprise Devices and Apps Solutions Expert certified, at this point have two windows 7 laptops that I support. Also I am the go to guy in the family for computer knowledge. Willing to learn new things, try to learn something new each day. Know that the learning curve will be steep, will try to do the job right the first time. Would like to speak to you about this opportunity. The best way to get in touch with me at first is email; my boss does not like us talking on cell phones. Also it is hard to hear out in the shop where I work.

Thank you,

Delbert Dale Grindstaff

A+ Network+ MCDST

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