Customer Service Forklift Operator

GARY JACKSON

*************@*****.*** 253-***-**** 10416 198th Street Court East, Graham, Washington 98338

Summary

Meter Reader/Field Investigator with broad background, including management, customer service and general warehouse operations. Over 10 years of vast experience including forklift and pallet-jack operation. Specializes in increasing efficiency and accuracy in shipping and receiving operations.

Skills

Certified Forklift Operator

Shipping operations

Inventory control

Stock allocation

First Aid certified

Materials movement

RF scanner

Customer service-oriented

Production deadline management

Inventory reporting

Deadline-driven

Warehouse management

Material inventory

Experience

Meter Reader/ Field Investigator Tacoma Public Utilities - Tacoma, WA 04/2016 - Current

Researching and developing meter reading routes with safety, efficiency, and cost effectiveness as the primary concern. Working with customers to resolve issues in the field, to include meter inspections, water sampling, and customer complaints. Working in various outdoor elements using RF Scanner to record both water and electrical reads. Crew leader of a team of 6 other meter readers, which includes scheduling and assigning routes, time off, and ensuring the routes where completed accurately. Conducts routine audits of assigned crew members production to ensure proficiency of routes.

Inventory Control Supervisor Mountain Mist - Puyallup, WA 05/2010 - 03/2016

Managed and trained a team of 4 inventory control specialist, kept a detailed account of all inventory, to include all incoming and outgoing inventory. Set up and monitored quarterly and end of the year inventory counts. Created and proposed more effective ways to monitor inventory levels. Worked with upper level management on more effective and cost effecient ways to manage and maintain useable inventory levels.

Scheduler Bio Matrix Enviromental - Tacoma, Wa 06/2000 - 08/2009

Coordinated all incoming and outgoing deliveries of inventory, to include supervising the loading and unloading of incoming and outgoing inventory.

Worked directly with different carriers conducting scheduling, routing and various other procedures to ensure product was received and shipped in a timely manner.

Combat Medic U.S. ARMY - Ft Lewis, WA 06/1990 - 06/1998

Activities and Honors

Wounded Warrior Project, Puyallup Chapter

Youth Football Coach, Puyallup Roughriders

Founder, Bridging The Gap Youth Group

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