David B. Gallo

*** **** **** ***

Lansdowne, PA *9050

Voice: 484-***-****

E-mail: d ac6ef9@r.postjobfree.com

OBJECTIVE To find a challenging position that utilizes my talents and abilities as well as providing room for growth in career and personal life. QUALIFICATIONS ● 25+ years supporting Windows OS

● 18+ years supporting Microfocus Products

● 15+ years supporting Linux OS

● 10+ years supporting Apple Products

● CompTia Network+ Certified

● ITIL Foundation Certified

● Imprivata Certified Engineer

PROFESSIONAL

EXPERIENCE

Senior System Engineer

Cerner - CernerITWorks@Einstein Infrastructure Services 2018 to Present

● Support numerous Windows 2000/2003/2008/2012/2016 servers

● Support Office 365 application deployment

● Support Office 365 daily tasks and automation

● Support SCCM

● Support all SUSE products (Server, desktop, SuseManager)

● Support Apple MacOS and iOS products

● Support OES11, OES2015, OES2018 iPrint, FiLR products

● Support Imprivata Single Sign On (4.1 - 5.3Sp1)

● Support NetIQ Identity Manager (3.6 - 4.6)

● Support Active Directory Environment

● Support eDirectory Environment (8.7.3 – 9.1)

● Support VMWare environment (ESXi 5.0-6.5)

● Support Testing Environment for all systems

● Managed relationship with Microfocus

● Managed Microsoft Licensing for Office365

● Developed scripts in VBS, PowerShell, DIRXML and JavaScript

● Working on numerous projects and initiatives

Senior Technical Analyst

Einstein Healthcare Network Infrastructure Services 2007 to 2018

● Supported numerous Windows 2000/2003/2008/2012/2016 servers

● Supported Office 365 Migration

● Supported Office 365 application deployment

● Supported Office 365 daily tasks and automation

● Supported ZENWorks 7.1/11 Environments

● Supported SCCM deployment

● Supported all SUSE products (Server, desktop, SuseManager)

● Supported Apple MacOS and iOS products

● Supported OES2, OES11, & OES2015 iPrint, FiLR products

● Supported Imprivata Single Sign On (4.1 - 5.3Sp1)

● Supported NetIQ Identity Manager (3.6 - 4.55)

● Supported Active Directory Environment

● Supported eDirectory Environment (8.7.3 – 8.8.8)

● Supported Classic Netware Environment (5.1 and 6.5)

● Supported VMWare environment (ESXi 5.0-6.5)

● Managed relationships with NetIQ and Novell (now Microfocus)

● Developed scripts in VBS, PowerShell, DIRXML and JavaScript

● Worked on numerous projects and initiatives

Support Specialist / Subject Matter Expert/ Technical Team Lead Perotsystems Tenet Healthcare Account 2001 to 2007

● Supported numerous Windows NT/2000/2003 servers

● Supported numerous Novell 4.11/5.0/5.1 Servers

● Developed initial Windows Active Directory Policies and Procedures.

● Participated in Beta Test of Windows Active Directory.

● Windows 2000 Deployment Development Team

● Designed Windows 2000 Image

● Developed “Best Practices” for Windows Deployment

● Migrated numerous applications to Windows by use of ZENworks, InstallShield, and command line scripting

● Assisted other Tenet Hospitals in developing departmental images for special applications

● Responsible for Virus Scan software Region wide

● Developed and Implemented McAfee VirusScan for Pa Region

● Researched, Developed, and Implemented McAfee ePolicy Orchestrator Management Software for PA Region

● Assisted in planning and implementation of Tenet Healthcare Enterprise Rollout of McAfee ePolicy Orchestrator (114 Hospitals)

● Supported Day to Day Hospital IT Operations

● Provided Project Management for all IT Projects

● Managed Group of 4 technicians

● Managed all IT initiatives in Hospital

● Dealt with all IT vendors

● Provided logistical advice to hospital management

● Developed and implemented Linux Proxy Internet LockDown Procedure Project Manager

Perotsystems NSLIJHS, New York 2001

● Temporary Project Manager for North Shore Long Island Jewish Health System (NSLIJHS)

● Provided Support for the preparations to roll out the PowerScribe transcription program to the Radiology Department

● Provided IT plan for upgrade of Radiology Department with emphasis on PACS and future IT needs.

Lead Technician

Perotsystems Tenet Healthcare 1999-2001

● Provided day to day technical support to hospital

● Developed first Wireless OR Network in Tenet for the CompuRecord Project

● Provided Desktop Management Solutions using ZENworks, PolEDIT and other tools.

Contractor

EDP Solutions Elf Atochem NA 1997-1999

● Long Term Contractor

● Developed and rolled out Win98/Lotus Notes Desktop Environment

● Created and supported international database called “Atlas”

● Provided Level 1, 2, and 3 Support for entire company

● Participated in Project and Development Meetings

● Streamlined software deployment through use of InstallShield and command line tools

● Provided exclusive support to Upper Management

● Managed Banyan Vines Network for client

EDUCATION

Imprivata

Imprivata Certified Engineer 2016

Einstein

ITIL Foundations 2013

Einstein

Identity Management 2012

Einstein

Identity Management 2007

Perotsystems

Leadership Development Philadelphia, PA 2006

Perotsystems

Project Management Philadelphia, PA 2003

CompuTrain

Network+ Certification Philadelphia, PA 2001

Perotsystems

Project Management Philadelphia, PA 2001

Perotsystems

Project Participant Philadelphia, PA 2000

MCCC

Police Studies, Comp Sci,

Firefighting, Mass Com Blue Bell, PA 1990

General Studies

Bloomsburg, University Bloomsburg, PA 1986

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