Administrative Assistant Health Care
Resume:
Vail V. Blunk
Springfield, IL ***04
Email: *********@*****.***
OBJECTIVE: To obtain a challenging career in a professional environment EXPERIENCE:
Prairie Eye & Lasik Center Springfield, IL 2010 – to date Phone Operator
Answer multiple line phone
Make patient appointments
Direct patient calls to the correct doctors and do emergency work-in appointments
Answer questions and authorize insurances
Prepare patient charts for the following day
Copy and fax records and documents
Check patients in and out for appointments
Illinois National Bank Springfield, IL 2007 – 2010 Senior Teller
Supervise employees in my department
Run deposit and withdrawal transactions
Transfer fund from account to account
Process credit card payments
Keep accurate balance of money drawers and vault
Correspond with all customers
Combined Insurance of America Springfield, IL 2004 – 2007 Sales Manager
Reviewed existing accounts
Established new accounts
Interviewed potential agents
Trained new agents
Ran Various meetings
Traveled counties around central Illinois
Assisted with claims
Illinois Rural Bond Bank Springfield, IL 1999-2003 Administrative Assistant
Responsible for the review and processing of payroll interest and voucher distribution via quick books
Perform procedures necessary to review and process bills
Coordinate and participate in conferences, board meetings and travel arrangements
Utilize computer with excel, access, quick books, and word
Maintain filing system, office equipment, telecommunications, and mail Springfield Clinic Eye Department Springfield, IL 1998 Summer Assistant/Receptionist
Assisted patients
Adjusted eyewear
Stocked inventory and contact trays
Contacted patients
Gathered patient material
Parkway Manor Marion, IL 1998
Health Care Intern
Organized marketing packets and delivery
Conducted research on accounts payable
Acquired interviewing techniques and human resource skills
Helped with giving mentality test to patients and assisting any needs Memorial Medical Center Springfield, IL 1997
Health Care Intern
Implemented reorganization of medical student file system
Assisted in greeting and consoling of patients
Inventoried and ordered supplies
Helped patient representatives control complaints
Worked with hospital volunteers
EDUCATION:
William Woods University Fulton, MO 1994 – 1995
Southern Illinois University Carbondale, IL 1995-1998
Bachelor of Science 1998
Major in Health Care Management
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