Jessica Romero
**** ********** *****, *********, ** 95363
Telephone: 209-***-****
E-mail: *******.**********@*****.***
Employment History
Account Receivable Specialist October 2015-Present
Ms. Carita, Inc./SafeTruck
Livermore, CA
Invoicing customers via mail, ERS and EDI systems & post payments
Collecting and processing daily deposits
Processing credit cards
Making sure AR matched GL reports
Maintain collections for the year under 5 percent
Proving customer service to customers and answering phones
Fulfilling catalog requests
Sending out W-9
Collecting taxes and ensuring we had correct resale cards for CA, NV and MI
Assistant Store Manager September 2014-November 2015
Lucky Brand
Livermore, CA
Set up marketing promotions, opened and closed registers, set up deposits for the day, ordered supplies and change to help support the needs of the business
Audited opening and closing paperwork, made sure returns matched for the day, week, month and quarter, made sure all of the loss prevention paperwork which included payouts, returns, sales and expenses
Set selling expectations with associates and made sure everyone on the team is contributing to our store’s business
Helped customers find the correct product, be readily available to provide customer service and closed transactions
Handled payroll, scheduling and time sheets
Retail Associate/Supervisor August 2012 – October 2014
Ross Dress for Less
Livermore, CA
Processed shipment Monday-Friday
Supervised cashiers and made sure all supplies required for speedy transactions were readily available to cashiers
Counted money for all 18 tills for the store, made sure money in the safe as well as registers matched the paperwork, ordered change and prepared the deposit everyday I worked
Worked in fitting rooms and helped recover the store
General Help July 2011- September 2011
Ms. Carita
Livermore, CA
Helped with the needs of production and warehouse
Sorted and cleaned out files for the office
Helped prepare work orders
Cleaned when needed
Education
Patterson High School August 2007-May 2011
Patterson, CA
High School Diploma
Las Positas College January 2013- Present
Livermore, CA
Accounting/Business Admin
Skills
Fluent in English and Spanish
Proficient with American Sign Language
Software/System Skills
Efficient with Microsoft Office
Knows how to work both PC and MAC systems
Honor and Activities
FHA-HERO Region 6 Historians
FIDM Fashion Club Vice-President
Top Cashier at Ross Dress for Less
Associates of the month at Ross Dress for Less
Top sales associate at Lucky Brand
Number 7 top sales associate in all of Lucky Brand Outlet from 2014-2015
Professional References
Cynthia Jimenez Ross Dress for Less
Phone Number: 209-***-**** Supervisor
Curtis Aycock Lucky Brand
Phone Number: 209-***-**** Store Manager
Chris Baker Lucky Brand
Phone Number: 209-***-**** Supervisor
Silvia Bacon Ms. Carita, Inc
Phone Number: 209-***-**** Supervisor
Tina Dillow Ms. Carita, Inc
Phone Number: 925-***-**** Co-worker