Customer Service Rep

REBECCA DESENTI

*** ********* ***, *******, ** **451

Phone# 203*-***-****

Email: ***********@*****.***

Professional Summary

Seasoned in customer service and clerical work with more than 20 years of experience in fast-paced environment. Excellent in working with computers and customer skills as well. Track record of achieving exceptional results in a fast pace and a faster learner

Skills

I am great at working with others. I am a team player. I am a fast

learner. I am very good at Microsoft Excel and Microsoft Word programs. I have worked with amazon vendor central in retail online. I also have experience in shipping and receiving clerical work. I am willing to achieve any goal given to me.

Experience

Senior Retail Clerk/Customer Service Rep Feb 2012-Feb 2018

Fosdick Fulfillment Corporation - Wallingford, CT

I started as a customer service rep, working with inbound and outbound calls. I then got promoted to retail clerk. I worked with excel and word. Worked with several clients one on one. I also handled clerical Shipping and receiving. Called in truck carriers to ship to target, Amazon, Walmart and etc. I had a lot of responsibilities in email corresponding as well.

Key holder Aug 2010-Aug 2012

CVS - Meriden, CT

I was responsible to open and close store. Made the weekly schedule for workers. Counted all the money in registers at end of each shift. Unloaded truck and put away merchandise.

Education

High School Diploma : Graphic design August 1993-Jun 1997

HC Wilcox Technical High School - Meriden, CT

I studied graphic design. Worked with graphic printers and computers and I am going back to school for this in march 2018.

Post University Jun 2018

I am also a current online student at Post University in Waterbury, CT. I am studying Communications to receive my bachelors in Marketing within 3 years.

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