Customer Service Representative

SAPAN GUZRATY

** ********* *******, *******, ******* *****.*******@*****.*** 973-***-****

OBJECTIVE

Seeking a position where I can contribute and add value, by using my skills and knowledge.

EXPERIENCE

Parasmnani - The Style Bay, Kolkata, India 2017 - 2018

Computer Operator

The company is a garment dealer with wholesale and retail customers.

Responsible for day to day financial activities e.g. collecting and issuing payments, and reconciliation of company books and records with bank statements.

Performed billing related data entry for purchases and sales.

Checked inventory on a monthly basis.

Acted as a customer service representative by handling client calls.

Bhartia Stock Broking Pvt Ltd, Kolkata, India 2000-2017 Assistant Manager

The firm is a broker/dealer with membership is several stock exchanges e.g. National Stock Exchange, Mcx Stock Exchange, Ncdex Stock Exchange etc..

Responsible for making the funds available in exchange accounts to enable client trades.

Registered Dealer in different stock exchanges doing trade on behalf of client .

Responsible for Confirmation to all clients of trades done during the day.

Responsible for day to day financial activites related to cliens i.e. collecting and issuing payments and reconciliation of all bank accounts on a daily basis.

Responsible for maintaining books of accounts of all the personal accounts of all directors of the Company.

Responsible of all the financial transactions related to collection and issue of cheques of “shaktidham charity trust’, “Stanvet Products Pvt Ltd” all sister concerns of the Company

Responsible for doing all the correspondence, email;, faxes to different stock exchanges as an authorized person on behalf of Broker.

KNOWLEDGE / SKILLS

Software:

Word, Excel, Tally, Success, Now (Stock Market Related)

EDUCATION

Bachelor of Commerce

(Associate Degree)

Calcutta University, India

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