JAGANATHAN SEKAR

ac6dz7@r.postjobfree.com

Ph-+1-262-***-****

Experience Summary:

* ***** ** ********** ** Quality Assurance and Mobile Application Testing ( Including Web based)

Strong experience in developing Testing Strategies, Test Plans, Test Cases and Defect Logs

Experienced on Coordinating / Handling multiple teams/projects

Experience in testing native and Hybrid Mobile Apps on Android, iOS, Blue bird, Tablets, Ipad/Pro

Experience in Web based Testing for Andorid, IOS, Desktop along with Browser Compatibility certifications.

Experience in POS/POC testing with the Pin pad package certifications

Experience In store /Associate handled apps with performing peripheral interactions on Pin pad, Printer, scanner, Hubs.

Experience in testing of Order Management and Loyalty/Rewards e Commerce applications

Extensive knowledge in Waterfall and Agile Methodologies.

Analysis and Documentation of various applications

Experienced on basic Scripting on Selenium with JAVA.

Experience of working in Offshore-Onshore model as both onshore coordinator and offshore Point of Contact.

Been Appreciated by Clients on all project deliverables.

Skills:

Software Skills

Functional/ Regression Testing,Mobile Application Testing, API testing, Web Application testing,

Test Management Tools

HP ALM, JIRA,Qtest, Mingle

Tools Used

Postman, Eclipse, FireBug, Charles Proxy, Fiddler, Splunk, Akamai, Airwatch MDM agents, ADA compliance, Content studio servers, Adobe Reporting tool, Adapters, Jenkins, Gitlab

Database Tools

SQL Explorer

Domain

Retail

Project Experience:

Kohls Department Stores, Menomonee Falls, WI Jan-2018 to Till Date

Services Migration, Enhancements & IOS / MDM Upgrade Certifications

Test Lead- Onshore

Project Summary: Existing Services migrated to MSP (Micro Service Platform) and ensuring the migrated MSP Services are consumable with the clients.

Responsibilities:

Coordinating Service Validations with the implementation of JWT (JSon Web Token)

Monitoring the Services Response along with the Stability through Jenkins Report.

Coordinated the Client Certification with the New MSP changes along with the Fall back support of Existing Services

Performed Akamai logic validation with the Services and performed Fail over testing validation.

Involved on All Project activities on JAD session, Timeline Review meetings, deliverable / Demo, Scrum, Triages & Production Support.

Co-ordinated IOS Version upgrade Certification on all IOs Clients consumed from Kohl’s. This includes the Compatibility support also.

On Parallel provided Certification on Airwatch MDM (Mobile Device Management) with the IOS Clients managed through MDM.

Ensured Quality Assurance on the deliverables till Project Go-Live

Kohls Department Stores, Menomonee Falls, WI Dec-2017 to Feb-2018

Gift Registry Service Enhancement

Test Lead- Onshore

Project Summary: Changes made on Gift Registry Services to accommodate Security Layer and ensuring all clients are not compatible to the enhanced Services.

Responsibilities:

Guided team for implementing new enhancement for services.

Performed Services Validation along with Scripting them in Selenium

Monitoring the Services results from Jenkins for automated Schedules.

Monitored / Supported for 13 channel validation across the Ecommerce to certify the services compatibility

Involved on All Project activities on JAD session, Timeline Review meetings, deliverable / Demo, Scrum, Triages & Production Support

Ensured Quality Assurance on the deliverables till Project Go-Live

Kohls Department Stores, Menomonee Falls, WI Sep-2017 to Nov-2017

BOPUS Check in

Test Lead- Onshore

Project Summary: Check if customers are willing to use a self-kiosk to check in for BOPUS (Buy Online Pickup in Store)pickup. Provide an easy and seamless digital experience to our customers during BOPUS pick up. Reduce the customer service queue in the store

Responsibilities:

Participating in the grooming sessions & Kick off of the user stories

Understanding the User Stories assigned to QA

Involved in providing the scope and time estimates for projects presented for Testing and Analysis.

Preparation & reviewing on test design activities

Co-coordinating on getting the Test data/ Envs based on the project needs.

Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad-hoc testing and End to End testing along with Non-Functional Testing.

Logging new Defects and Defect Retests.

Worked with developers / Product team to triage the identified issues.

Worked with Business Team / Stake holders for the scope review process

Kohls Department Stores, Menomonee Falls, WI Jan-2016 to May-2018

Endless Aisle Kiosk / Mobile Kiosk

Test Lead- Onshore

Project Summary: Combination of iOS Native App + tablet app experiences scaled out in Portrait mode. Attract Loop & Custom content for the Home page (No localization for departments). Continue to use Studio for content - timing WCS Migration to align with that of Native Apps (iOS Native experience) in Kiosk Mode along with Auto logout on Inactivity, Analytics - Omniture & Channel ID propagation to the Data Warehouse, Call for Assistance soft key.

Responsibilities:

Participating in the grooming sessions of the user stories

Understanding the User Stories assigned to QA

Involved in providing the scope and time estimates for projects presented for Testing and Analysis.

Preparation & reviewing on test design activities

Wrote queries to extract data for testing purposes

Performing Peripheral evaluation and pre-certifying

Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad-hoc testing and End to End testing along with Non-Functional Testing.

Logging new Defects and Defect Retests performed using the Charles Proxy,Fiddler,Adapters.

Worked with developers / Product team to triage the identified issues

Triggering the automated Regression Test cases. Analyzed and fixed the failed scripts in basics.

Analyzed the newly created test cases and added to Regression Suite

Communicating each day’s progress to the Project team during the standup meetings.

Performing Business demo/ coordinating UAT Testing / Vendor demos .

Enhanced the same testing on Mobile Kiosk and delivered this release within a month for GoLive.

Kohls Department Stores, Menomonee Falls, WI Dec2014 to May-2016

Gift Registry / Enhancements / Native integration

Test Lead- Onshore

Project Description: Gift Registry is service provided kohls, assists customers communicating of gift preferences for their events to guests. Selecting items from store stock, the couple lists desired items and files this list with the chosen merchant. Enhancing the customer selection based on the events and having the seamlessly flow on all the Kohls Channels being unique

Responsibilities

Understanding Business requirements and analyzed the existing functional areas of the system

Involved in providing the scope and time estimates for projects presented for Testing and Analysis

Preparation of Test scenarios

Created the Traceability matrix between requirements and Test Cases

Coordinating and assigning the tasks to the offshore team

Creating the data for the batches to process and run

Wrote queries to extract data for testing purposes.

Testing all the batches in a weekly basis to verify the data

Conducting Defect Review meetings with Project stake holders

Attended the daily status meetings with the development team and weekly meetings with the Business

Working with developers /Product team to triage the identified issues

Preparation of various kinds of process artifacts like Code Review Reports, Test reports, KT documents etc.

Preparation of documents such as Master Test Plan and Test Summary Reports for Implementation Review Board meetings

Performing and certifying the compatibility testing across different platforms

Co-coordinating with 7+ teams on getting the status update and tracking it as a unique feature

Kohls Department Stores, Menomonee Falls, WI Jun-2013 to Dec-2014

Digital Wallet / App Banner/ Pricing variations.

Test Lead-Offshore

Project Description: Wallet is a unique feature enhanced by kohls of having collective place of all Kohls Discounts/Coupons/Cash backs. Kohls Digital upgrade started with Digital wallet and with the initial phases wallet features are been supported for the Mobile apps along with integrating the Loyalty rewards.

Pricing Variations let the customer to have a unified way of getting exact price based on the event setup and seamless way to view the pricing on the pricing setup

Responsibilities:

Understanding Business requirements

Involved in providing the scope and time estimates for projects presented for Testing and Analysis.

Created the Traceability matrix between requirements and Test Cases.

Coordinating and communicating with Onshore

Assigning the tasks to the team

Preparation of Test cases

Performed Regression testing for each application deployment and reported the bugs to be fixed

Prepared various kinds of process artifacts like Test reports and KT documents

Updating and tracking Regression suite on each release

Kohls Department Stores, Menomonee Falls, WI Dec-2012 to May-2013

Kiosk Technology Upgrade

Tester-Offshore

Project Description: Kohls using third party NetKey, commercial software package provided by NCR to monitor the Kiosks it has deployed to all of its stores. While NetKey has fulfilled its intended function for the past 2+ years, it has proven to be challenging from a software integration and supportability standpoint. Net Key also has functionality and scalability Constraints that limit features and enhancements such as being able to use a non-flash based key board, video based Attract loop, etc. Through kiosk tech upgrade project we are replacing Netkey with a custom developed monitoring console and the IE 7 browser with the Google Chrome browser. The operating system will also be upgraded from Windows XP to Windows 7. There by providing rich user experience, fast performance and Lower system complexity.

Responsibilities:

Understanding Business requirements

Preparation of Test Cases

Execution of the test cases.

Tested the interactions with different browsers

Creating new defects and Defect Retests

Extensively worked on Build verification and validations made sure it worked fine

Preparation of test artifacts like Requirement Traceability matrix and Test Closure documents

Documented best practices and methods.

Kohl’s Department Stores, Menomonee Falls, WI Oct-2011 to Jan-2013

Blue Martini Upgrade / Regression releases/P2HR/

Tester-Offshore

Project Description: BM Upgrade: Blue Martini Upgrade program which will happen in two phases. The first phase will be the technical Upgrade from the current version of Blue Martini 9.1 that is in place today to the next version 10.2.2. This will be a like for like upgrade meaning that there will be no new business functionality introduced as a result of this project. The Versions of Web logic and Java that the ecommerce platform is currently running on are unsupported so this work will address upgrading the back end servers and software as well.

P2HR is a Performance to High reliability. P2HR is ongoing project for every year where the Business improves their performance based on the Requirements. P2HR 2012 has an enhancement on the Rdesk and improved performance on the Batch. In RDesk the Requirements/Enhancements are given in form of Stories which be available in MINGLE. Nearly 15 stories have been given by the Business and these enhancements would help the users in easy

Access of RDesk and enabling a good useful functionality. Performance has been improved for Batch Jobs where they have been made to handle high volume of data during the Processing. P2HR (Path to High Reliability) focused for Holiday Season.

Responsibilities:

Understanding Business requirements

Preparation of Test Cases

Execution of the test cases.

Tested the interactions with different browsers / Channels

Creating new defects and Defect Retests

Extensively worked on Build verification and validations made sure it worked fine

Took Ownership on the Test Data Setup for all teams.

Documented best practices and methods.

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