Customer Service Manager

Jane Reitz

*** ******** **

YORK, PA *****

717-***-**** (primary)

717-***-**** (mobile)

*********@***.***

OBJECTIVE

To obtain a position that will utilize my skills, abilities and experience to contribute to the company's success.

EXPERIENCE

Ad services clerk, Gannett/York Newspaper

Co.

08/2016 - 06/2018

York, PA

Customer service helping funeral homes and individuals place their obituaries for the paper. This included data entry of some obits submitted via email and editing obits already submitted via computer.

Cashier, Weis Markets

03/2016 - 10/2017

York, PA

Grocery store cashier while laid off from the newspaper from March 2016 to October 2017 Printer, York Newspaper Co.

05/1989 - 12/2015

York, PA

Various Prepress Duties Through 25 Yrs At a newspaper from cut and paste to digital.

sales clerk, Royers Flowers and Gifts

02/2007 - 11/2015

York, PA

Waiting on customers and various in store duties such as stocking etc.

EDUCATION

York Suburban High School

09/1971 - 06/1975

York, PA

High school graduate or equivalency certificate (GED) Graduated with second honors

SKILLS

• computer and customer

service skills

QUALIFICATIONS AND ACHIEVEMENTS

completion of prepress apprenticeship 01/01/1991

Have worked with various graphic arts programs in a Macintosh environment. REFERENCES

Name: Dave Bosserman

Reference Type: Professional

Job Title: Composing Room Manager

Years Known: 23

Day Phone: 717-***-****

Night Phone: 717-***-****

Email: **********@*******.***

Name: Deb Blauch

Reference Type: Personal

Years Known: 37

Day Phone: 717-***-****

Night Phone: 717-***-****

Email: *******@*******.***

Name: Ruth Godfrey

Reference Type: Professional

Job Title: Retired Obit clerk at York Newspaper Co. Years Known: 25

Day Phone: 717-***-****

Night Phone: 717-***-****

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