Debra Smith
Cell: 562-***-*****
************@******.***
Multidisciplinary Professional Receptionist employs exceptional rapport and relationship building abilities to cultivate lasting and positive relations between client, staff and management personnel. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution. Adept at positively interfacing with clientele of diverse backgrounds. Security- conscious with a flexible and resourceful approach. Assumes welcoming/knowledgeable representation as the "first point of contact" for the business/office. Open and clear communicator
Professional appearance
Key strength in time management
Organization and efficiency
Shipping and receiving
Interpersonal communications
Correspondence management
Conflict resolution
Multitasking and prioritization
Scheduling
Detail-oriented coordination
Multi-line telephone skills
Document control
Service-oriented mindset
Security understanding
Client rapport
Interdepartmental relationships
Key account generation
Customer relationships
Excellent negotiating tactics
Strong lead development skills
Order processing
Persuasive communication expertise
Team leader/Manager, 03/2016 to 06/2018
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SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING