Sales Customer Service
Resume:
Mr. Pratik Limbad
Address: Mobile No.: 709**-*****
***,******** ****, *-**** ID: ***************@*****.***
Reliance Petrol Pump,
Near Vibhapar Road,
Dist.Jamnagar
Pin Code.361 006
Career Objective:
Seeking a challenging managerial position in retail and customer service with a desire to grow based on performance, accomplishment and achievements. Would like to apply my diversified management experience, training skills to grow and meet assigned goals.
Professional background:
Over 7 years of progressively increasing responsibility and expertise in, food & diversified retail sector.
1- M/s. Jay Laxmi & Co. - 2 years
2- M/s. Reliance Retail Ltd. - 2 years Working
( Physical Inventory Department)
1.Jay Laxmi & Co. ( Personal Assistant )
JOB RESPONSIBILITIES…
Pan Card apply Process
Entry For Profit & Loss, Traditional & Balance sheet
Incometax E-filing process
Legal Document Process
Epf Process By Employer & Employee
Excel, Word, Data Analysis, Other Pc Work..
e-payment Process
Resolve Employee Problem PF & Tax Related
Maintain All Client Fill & Document
Handling more than 3 staff
2.Current Work Experience:
Working with M/s. Reliance Retail Ltd. (JAMNAGAR) a Reliance Group Venture having Various Outlets (e.g. Reliance Hyper, Reliance Super Reliance Fresh) as an Cash, SR.CSA & Jamnagar as a Inventory & Asset Controller since may 2016 to till date.
Company Profile:
Reliance Retail aims to operate across the entire retail value chain – be it through business categories, where we build a particular line of business, presence in multiple formats such as convenience stores (Fresh Stores), Supermarkets and Hypermarkets and across all the states in India, having the categories which includes Food, Apparel, Lifestyle, CDIT, Footwear, FMCG, MFT, Jewels, iStore, JIO Digital life and Automotives. We will achieve this in a phased manner and as decided by the leadership team of each business
JOB RESPONSIBILITIES AS A CASH, SR.CSA & JAMNAGAR INVENTORY & ASSET CONTROL
Taking care of front end operations
Handling more than 11 staff
Ensure that all the schedules are followed.
Display, Stock Management
Customer Service and satisfaction.
Control Shrinkage, Stock checking.
Training and development of staff, operational audit.
Ensure high productivity.
Feedback on stock outs.
Responsible for Commercial Reports.
Recruitment for Cashiers.
Coordinating with every section on the floor, IT Section and Marketing for schemes & other promotional activities.
Job Profile which have done :
Taking care of entire store maintenance & Staff well .
Analyze MIS and set goals and targets for Team members and review them periodically
Controlling stocks and reviewing its turnover, ageing, range, stock out and margins.
Spearheading Opex Optimization initiatives and achieving efficiencies of resources. Budgeting expenses to keep costs low and maximize profitability
Planning and execution of the achievement of sales targets: Detail inspection of the Store-Operations with the Manager Operations and discussing the sales figures and set the target for the day. Maximize customer traffic & increase sales through product displays & promotional events.
Imparting training to team members on Product knowledge, Merchandising, Inventory management, Sales Planning,Customer Services, AGES
Fortnightly reporting to the Manager Operations for the Sales, Training and target VS actual performance
Hiring new members of team and adding value to the career/ profile of the existing base of colleagues and ensuring work environment is fun and full of learning
SPECIAL KONWLUGE OF SOFTWARE
SAP – 417 & 416
RETALIX
MS – OFFICE
WINDOWS XP, WINDOWS – 7 & WINDOWS HOME
GEN POSTING AGAINST PURCHASE ORDER
DOCUMENT POSTING FOR DIFFERENT MOVEMENT TYPES
FINANCE CHECK LIST
CASH / CR-DR AUDIT
INVENTORY MANGE
ZMAIL, GMAIL, OUTLOOK ALL EMAIL KNOWLEDGE
PROFITLITE ACOUNTING SOFTWARE
PF, TAX, OTHER FILING PROCESS ON GOVT. WEBSITE
Strengths:
Good team leader with strong motivation skills to create business .
Excellent communication, presentation and interpersonal skills.
Adaptable & flexible to different work environment & regions.
Team Building with team members .
Hobbies :
Reading Motivation Book
Management Training Video
Business Develop Book
Decoration & Display Gallery Photo
Photo Shooting
QUALIFICATION
S.S.C. From Gujarat University …
H.S.C From Gujarat University …
Personal Details
Permanent Address: 133, Krishna Park, Reliance Petrol Pump, Nr. Vibhapar Road,
Dist.Jamnagar
Pin Code.361 008
Date of Birth: 23th June, 1996
Languages Known: Gujarati, Hindi & English
Regard,
Pratik Limbad
Contact this candidate