Profile

An energetic, motivated, and highly dynamic person with strong working skills and a broad range of hands-on and theoretical experience ranging in many areas. Adept at providing support and developing new processes through ongoing work, defect resolution and enhancement solutions. Expert in completing demanding assignments within crucial timelines. Highly articulate, demonstrating excellent interpersonal skills. Strong management skills and methodical aptitude with an innate ability in decision-making coordinate and synthesize data.

Employment History

Interpreter January 2015 – Present

IRCOM, Inc.

Provided interpreting services for newcomers with limited or no language proficiency, for various topics that include health, employment, and laws, while easily switching between Somali language and Arabic language as needed

Supported newcomers with resettlement to ease their integration into the community.

LIFE SKILLS SUPPORT WORKER December 2016 – March2017

IRCOM, INC

Followed up with community members after the monthly suite inspections to address areas of need and train tenants on proper cleaning.

Provided knowledgeable referrals and interpretation/ translation if needed.

Welcomed tenants in the CRP office and developed relationships with newcomer families and build trust.

Sales Personnel March2012 –January 2013

Avon Riyadh, Saudi Arabia

Supervised team of 5 staff, giving instructions and advice, while taking responsibility for the successful function of the team to meet sales goals.

Greeted customers and identified specific interests and asked about personal preferences to provide customized service for future visits to store.

Followed up consistently after sales, ensuring satisfaction with purchases and service given.

Collected telephone orders in an efficient and organized manner, providing them to Office Manager for quick processing and ensure delivery on time.

Volunteer Experience

Interpreter June 2010 – Feb. 2014

Various Hospitals Riyadh, Saudi Arabia

Accepted hospital assignments and interpreted Somali, Arabic, and English, delivering accurate interpretation in both technical and conversational verbal conversation.

Accompanied sick or injured people to hospital, aiding communication between patient and staff when language was a barrier.

IRCOM

Completed over 83 hours of volunteering in IRCOME Housing Department.

Training

Employability Skills Training August – September 2014

Manitoba Start Employment Solutions for Immigrants, Inc. Winnipeg, Manitoba

Education

Winnipeg Adult Education Center September2014 – June2016

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