Profile
An energetic, motivated, and highly dynamic person with strong working skills and a broad range of hands-on and theoretical experience ranging in many areas. Adept at providing support and developing new processes through ongoing work, defect resolution and enhancement solutions. Expert in completing demanding assignments within crucial timelines. Highly articulate, demonstrating excellent interpersonal skills. Strong management skills and methodical aptitude with an innate ability in decision-making coordinate and synthesize data.
Employment History
Interpreter January 2015 – Present
IRCOM, Inc.
Provided interpreting services for newcomers with limited or no language proficiency, for various topics that include health, employment, and laws, while easily switching between Somali language and Arabic language as needed
Supported newcomers with resettlement to ease their integration into the community.
LIFE SKILLS SUPPORT WORKER December 2016 – March2017
IRCOM, INC
Followed up with community members after the monthly suite inspections to address areas of need and train tenants on proper cleaning.
Provided knowledgeable referrals and interpretation/ translation if needed.
Welcomed tenants in the CRP office and developed relationships with newcomer families and build trust.
Sales Personnel March2012 –January 2013
Avon Riyadh, Saudi Arabia
Supervised team of 5 staff, giving instructions and advice, while taking responsibility for the successful function of the team to meet sales goals.
Greeted customers and identified specific interests and asked about personal preferences to provide customized service for future visits to store.
Followed up consistently after sales, ensuring satisfaction with purchases and service given.
Collected telephone orders in an efficient and organized manner, providing them to Office Manager for quick processing and ensure delivery on time.
Volunteer Experience
Interpreter June 2010 – Feb. 2014
Various Hospitals Riyadh, Saudi Arabia
Accepted hospital assignments and interpreted Somali, Arabic, and English, delivering accurate interpretation in both technical and conversational verbal conversation.
Accompanied sick or injured people to hospital, aiding communication between patient and staff when language was a barrier.
IRCOM
Completed over 83 hours of volunteering in IRCOME Housing Department.
Training
Employability Skills Training August – September 2014
Manitoba Start Employment Solutions for Immigrants, Inc. Winnipeg, Manitoba
Education
Winnipeg Adult Education Center September2014 – June2016