Data Quality Assurance

Rodney D. Perry

https://www.linkedin.com/in/rodney-perry-8649349

850-***-****

Tampa, Florida 33635

Email:*************@*****.***

SKILLS

Data Analysis

MS Office 2000/2007, Outlook, MS Power point and MS Excel

TOAD Analysis for Oracle

Sharepoint

Webex

EXPERIENCE

Carecentrix March 2010-present

QA Analyst

• Use Toad for Oracle software to manipulate, load queries to bring back data results for the Data Management dept.

• Train new team members on SLA procedures to reduce department workload

• Analyze and QA ticket requests from users & configure test and document configuration solutions

• Use Microsoft Excel to view data, concatenate and create ad-hoc data reports to send to network managers for rate quality assurance

• QA setup of Medicaid &Medicare insured providers, NPI codes in our provider system used for configuration.

SharePoint to store documents, scripts, instructions to share among team members.

BST Global July 2008 – January 2010

Database Administrator

Remote/VPN into clients servers to resolve issues

Managed company servers by doing maintenance, problem solving, updates and upgrades to match our current software version

Restored and backup databases on our servers for troubleshooting

Used critical thinking skills to create queries in SQL server 2005 and 2000 to assist with locating clients crystal reports

FSU University Classroom Support July 2007 - July 2008

Technical Support Analyst

Changed IP addresses for various classrooms for network administrator/ Install software at instructors request

Monitored/Repaired networking and computer-related issues for Quality Assurance

Setup videoconferencing tool for distance learning students

EDUCATION

Florida A and M University Bachelor of Science, Fall 2003 American Intercontinental University online, Bachelors of Science Information Technology, Fall 2006

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