Test Cases Engineer

Floyd Unger

**** **** *** **

Seattle, WA *****

Phone: 425-***-****

E-mail: **************@*******.***

Summary: Highly detailed, thorough, and energetic senior lead tester. Adaptable and interchangeable QA consultant on City of Seattle internal applications. Worked on long-term assigned projects and assisted, with little notice, smaller tasks directly with end-users and city QA team members. I led a small group of Linedata QA in India, (locally from Seattle). I was a primary lead on Click2Learn’s “eLN” project. I was the DDP test lead at AT&T. I have tested on several OS/browser combinations, including the rare NetManage WebSurfer. I have tested standard executables as well as Java Applets. I have used Fiddler, MS Visual Studio, Omniture, MS Workbench, SQL query analyzer, Product Studio, Test Studio, MKS, Silk Test, XMind, Snake Tail, Ghost, etc.

Specialties: Communication & Leadership Skills

Education

Master’s Degree (MIT) from City University, Spring 2006. Member of the Dean’s List.

BA Degree in Business and Computers from Seattle University, 1988. Member of the Dean's List.

AA Degree from North Seattle Community College, 1983.

Agile Certification, 2012.

Experience

The City of Seattle via MACRO.CCS: September 2016 to current – QA consultant & lead tester on multiple projects with the Dept. of Construction & Inspections (SDCI) and the Dept. of Finance & Administrative Services (FAS). Work closely with end-users detailing issues and project managers on future design. Create easy-to-follow project test cases and well-detailed bug reports.

Exhibits positive communication skills directly with internal end-users and application developers. Routinely used by end-users for finished product assistance and communication of future features.

February 2017: Awarded MACRO.CCS contractor of the year for 2016.

Web QA experience with…

Geocortex (City of Seattle internal addressing & dev-site management application)

LCS (City of Seattle Labor Collection System for timesheets & payments to city employees)

RRIO (City of Seattle Rental Registration & Inspection Ordinance software)

CPIMS (City of Seattle Capital Projects Information Management System)

Express (City of Seattle single-day hotfixes)

Test Track (City of Seattle bug tracking and test case software)

Linedata Capitalstream: May 2013 to Feb 2016 – Senior QA for Capitalstream Equipment Finance & Corporate Lending web application. Create & execute Capitalstream Test Cases & Iteration Verification Tests for twice-yearly releases of the Capitalstream product. Lead tester for small group in India (from Seattle) as well as tester on individual projects. Concurrency testing directly involving corporate customers & QA team. Present Feature Test Strategy reviews via Lync with Seattle, Irvine, & India. The main QA resource on UI. Create weekly HTML/wiki reports. Create and modify Testing Documents for testers. Web QA experience with…

XMind

Snake Tail

FireFox, Chrome, IE, Safari

iOS, Android, Windows 10

Agile

Corporate customer issues

Bugzilla

Mobile

Fiddler

HTML/wiki weekly reports

Lync

HipChat

Allrecipes.com: April 2011 to Feb 2013 – Web QA Tester with Windows and iOS. Create and identify a r test cases from functional specs and wireframe mockups. Execute test cases for bi-weekly Allrecipes.com releases. Create local builds using Visual Studio at my workstation. The main QA resource on the all new m.allrecipes.com project. Create reports. Create and modify testing documents for testers. Web QA experience with…

Fiddler

Creating Local Builds on Virtual Machines

Visual Studio

a r Videomatic, Recimatic, Newsletter Tool

a r Merch Tool

OneNote

FireFox, Chrome, IE, Safari

iOS, Android, Windows 8

Omniture

Google Analytics

AT&T Test Lead: July 2007 to March 2011 – DDP, Post-GA, Pre-Loads Test Lead. Develop, Review, and Identify Use Cases. Execute Test Plans and Test Cases to validate content for “Project 11”, Preload Testing, and Post-GA testing from functional specifications and wireframes. Led three separate groups of testers. Create reports, lead meetings, schedule assignments, Work heavily in Quality Center and Media Net Plasma. Create and modify Testing Policies for testers. Trainer. Mentor. Earned “Best Mobile Music 2007 Launch Team” award in 2008 for extended music application testing. Wireless experience with…

Android Devices

JAVA Devices

Windows 7 Devices

BlackBerry Devices

AT&T - MEdia Net 3 & MEdia Net 4

Getty Images/Meridian: April 2006 to June 2006: FastTrack/WebVision Search. QA Test Engineer for the new Getty Advanced Search Pages and for their FastTrack minor releases team. FastTrack focused on Getty quick releases that were not given a full dev cycle. I used SQL Query Analyzer as well as SiteCatalyst Omniture software. I also created and modified HTML assets and events.

Getty Images/Meridian: February 2005 to May 2005: Customer Data Integrity. Web Testing - QA Test Engineer for the new Getty Images address validation tool for their main customer website for the purchase of archival, artistic, sports, and current news images. The Getty Images web site is used by individual and corporate customers for images to be used in newspapers, web sites, illustrations for books, newsletters, etc… Test case creator and main CDI tester. Bug reports concise and precise. Great relationships with all devs.

Microsoft/Volt: August 2002 to January 2005 - Workbench 3.0/autos.msn. Volt tester for the MSNBC.com official editing tool. I tested the XML and UI for the 3.0 version. This is the software used by editors to bring images, boxes, pull-quotes, fronts, teases, marquees, section descriptions, section navigations, top-story modules, entire stories, etc… to MSNBC.com.

CLICK2LEARN.COM: October 1997 to July 2001. Site Management QA Test Lead. Web-based lead tester and test plan creator for Site Mgt section of web site. Familiar with SQL Analyzer, Visual Test, Silktest as well as Windows from 3.0 and way up, including NT. Also Mac system 7 and up and some UNIX, Java, Java-script, Access, Oracle, Vignette 4.7.2 – 5.1.

NetManage: March 1995 to September 1997. Ecco QA. Responsible for setting up test “Ecco Workgroup Administrator” groups via various E-mail programs. Chief Upgrade Tester. Chief Palm Pilot Tester. Created new builds for Ecco. Organized “Test Nights”. Assisted other NetManage employees on Ecco version 2.0x to 4.0x functions. Bug reports clear and brief.

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