Manager Customer Service
Resume:
Richard Baier
South Milwaukee WI 53172
*************@*****.***
OBJECTIVE
To utilize and enhance my skills in the bar industry to its fullest potential: for the benefit of the organization as well as myself.
SUMMARY OF QUALIFICATIONS
Twenty years of expertise in bartending, customer service, and security control
Extensive managerial knowledge
Current Milwaukee bartenders license
Experienced in property and/or bar upkeep and repairs
EXPERIENCE
June 2008 – February 2013
Treats Tavern in Milwaukee, WI
Title: Bartender/Security
Provided bartending and security services
Evaluated product inventory and advised on order requests
Planned, prepared, and supervised booked events/parties
Assisted in repair maintenance issues relevant to building upkeep
Maintained security control
May 2005 – January 2009
Club 11 in Milwaukee, WI
Title: Bar and Property Manager
Managed interviewing, training, and employee evaluations
Prepared employee work schedules
Directed employee meetings
Repaired maintenance issues relevant to building upkeep
Facilitated guided tours for potential renters while implementing sales techniques
Evaluated product inventory and placed order requests
Assessed and updated business financial books
July 2004 – September 2008
Primetime Bar and Grill in Brown Deer, WI
Title: Bartender
Supplied bartending services and security control
December 1998 – May 2004
Landmark Lanes in Milwaukee, WI
Title: Bartender/Security
Provided bartending and security services
Created and implemented effective training tools for new hires (training?)
June 1991 – June 1997
Murphy’s in Milwaukee, WI
Title: Bar Manager
Managed bar output and quality of service
Balanced daily cash flow and reconciled discrepancies
Delivered cash deposits to banking institution
Responsible for hiring new talent and terminating ineffective team members
Trained new hires effectively to ensure proficient bar sales and service
Constructed employee work schedules
November 1997 – October 1998
Jazz Estates in Milwaukee, WI
Title: Bar Manager
Accountable for cash flow/book keeping functions
Arranged and monitored live music events
Responsible for hiring new talent and terminating ineffective team members
Coached new hires in effective and productive work ethics
Constructed employee work schedules
EDUCATION
Riverside High School in Milwaukee, WI
MATC – General and Educational Studies
REFERENCES
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