Security Professional
Resume:
CORE STRENGTHS
- Excellent Listening skills
- Good at negotiating
- Assertive
Strategic problem solver/and logical as
well as effective decision making skills
Great verbal Communication skills.
WORK EXPERIENCE
Security Officier
Boston, MA
Securitas/ Aug 2016 to Current
- Provided excellent customer service to client while securing assigned floor daily.
-Completed post checks daily
-Responsible to respond to any alarms activated on clients facility/floors
-Responsible for monitoring Access Control within the facility.
-Completed DAR Entry
-Responsible for reporting any suspicious activity/persons on Facility.
- Escorts
- Performed Patrols Daily.
Security Officier
Cambridge, MA
Security Industry Specialists/ Jan 2016 to Aug 2016
- Responsible for immediate response to alarms on multiple floors
- Access Control
- Customer Service
- Responsible for reporting any suspicious activity/persons not authorized on clients facility.
- Escorts
- Responsible for completing daily activity reports every shift.
- Patrolled the floors
- Reported any lost and found items
-Completed DAR Entries daily.
Operations Manager
Cambridge, MA
Wow Workout World/ Feb 2010 to Dec 2012
B .
Patreaka
Brown-
Perry
18 Porter st
Everett, Ma, 02149
Handled company deposits daily.
Excelled in meeting membership quota as far as membership monthly target goals. Completed monthly company inventory and product ordering. Handled customer complaints and concerns.
CSR/CUSTOMER ACCOUNTS ADVISOR
Malden, MA
Aarons Sales & Lease/ Oct 2014 to Jan 2016
- Maintained updated customer information
- Assisted Sales Team when needed
- kept proper documentation of all customer promises to pay/broken/promises
- Operated the company vehicle
- verbally counceled customers who have not renewed lease agreement/defaulted in monthly payments.
Customer Service/Geek Squad Agent
Everett, Ma
Best Buy/ Jan 2009 to Feb 2010
Assisted guests in making purchases in the store.
Provided excellent customer service.
Exercised good product knowledge of the products within the store. Performed product stocking when needed and maintained an orderly and clean working environment for co-workers and guests.
light trouble-shooting of mobile devices such as laptops, tvs, etc. Cashier
Malden, Ma
McDonalds Inc/ Oct 2007 to Jul 2008
Assisted guests in purchasing their order.
Food preparation.
Provided excellent customer service.
Cashier/Customer Service
Malden, MA
City Stars Clothing/ Feb 2005 to May 2008
Assisted guests in checking out their purchases, as well as performing return sales. Provided excellent customer service.
Product stocking when new items arrived at the store. Open/Closed the store most mornings and nights alone. Responsible for keeping the boutique in order.
Provided excellent customer service and developed great communication skills. Created store and window displays also did item stocking in the boutique when new shipment arrived.
CAREER OVERVIEW
A sincere dedicated and hardworking individual, with a great deal of ambition. Although I have extensive experience in customer service in Security/Retail/retail Management. I am very versatile and quick to learn while offering my very best to any employer. EDUCATIONAL BACKGROUND
GED: General Studies
Everett High School 2007
Everett, MA
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