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Customer Service Microsoft Office

Location:
Centreville, VA
Posted:
July 20, 2018

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Resume:

Celeste Elnaggar

***** **** ****,#**

Centreville, Virginia 20121

703-***-****

*******.*.********@*****.***

Career Goal: Paralegal/Legal Assistant

Self-employed business professional Strong organizational skills, and demonstrated administrative responsibility An energetic drive and ability to multitask Responsible for increasing my dedicated customer base through dynamic customer relations and communications Notary Public 5+ years as a health care technologist Proficient in Microsoft Office Word, Westlaw, Lexis, and logistic shipping software Proven experience with payroll processing Equipment maintenance records management Quality Control records management Continuing education records management Employee supervision. Administrative/Legal Skills

L egal research

R ecords management

C ustomer communications

O ff. mail/shipping coordination B usiness correspondence

W estlaw

M icrosoft Office

E mployee training

C ustomer database mgmt. S hipping logistics

L exis

P ayroll maintenance O ffice management A ccounts payable

C MRA requirements

Professional Experience

Elnaggar Enterprises dba Parcel Plus, Washington, D.C. Global shipping and business solutions franchise.

Owner/Operator

Supervision of employees in daily operations and project management, primary goal of directing employee efforts efficiently toward perfect project completion. Effectively managed administrative details while demonstrating top notch customer service standards. Applied strong leadership techniques to motivate employees in meeting project deadlines and requirements. Productive use of time management ability in directing employees, resources, and administrative systems toward error-free project completion and successful business operations.

Celeste Elnaggar 703-***-**** Professional experience continued Quest Diagnostics, C hantilly,Virginia.

Senior Cytotechnologist (2002-2015)

Analysis of microscopic samples, directly impacting patient care, requiring crucial decision making ability. Participation in continuing education and team consultation to deliver optimal patient care solutions to clients. Maintain continuing education and workflow documentation to fulfill corporate and professional industry standards. CellSearch Technologist (2009-2014)

The third cytotechnologist chosen for training in Quest’s only CellSearch nanotechnology cancer screening test. Perform independent analysis of CellSearch specimens and provide consultation to pathology staff. Identify system malfunctions, calibrate, adjust, and troubleshoot system hardware. Maintain and document usage and repair. Selected Accomplishments:

Trained new recruits to CellSearch Program

Identified systemic malfunction of equipment responsible for client attrition. Education

Master’s Degree in Paralegal Studies, The George Washington University ( 2019 expected)

Legal Research

Legal writing (citations)

Postgraduate Certification in Medical Lab Science (Cytotechnology), Old Dominion University Bachelor’s Degree in Biology, Old Dominion University Selected Accomplishments:

Franchise Award for Top Sales Producers

Doubled commercial mail customer base

Completed five marathons



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