Customer Service Security Officer
Resume:
JEAN FRANCE S. TAYONE
FARWANIYA BLK * STREET ** BUILDING 2, KUWAIT
*************@*****.***
OBJECTIVE :
To obtain a career opportunity where I can utilize my knowledge,skills,training and constructive leadership while making a significant contribution to the growth and success of the organization.
EXPERIENCE :
Group 4 Security (G4S Kuwait)
Acting Supervisor /Aviation Security Officer
November 20, 2016 – Present
To provide Aviation Security at Kuwait International Airport (KIA).
Ensure that we met the standards and delivered to the highest Customer Service Standards achievable.
Secure entrances and check for break in.
Monitor premises around grounds.
Dar Al Shifa Hospital
Insurance Approval
August 2016 – November 2016
Answering or referring inquiries
Optimises patients satisfaction
Maintaining patient records in various health care settings.
Kuwait Food corporations (AMERICANA )
Customer Service Representative / Order Taker
June 2011 – August 2016
Handling and resolving customer complain and inquiries and provide relevant information
Handling new comers to train.
Giving impressive services to other steps.
Quick thinking.
Shift Leader.
Handling cash.
EDUCATION:
2yr Hotel and restaurant Management (graduate)
Western Mindanao School of Technology
AWARDS AND CERTIFICATES:
2yr Full scholar of TESDA under Asian Development Bank
Health and Safety Certificate
Youth Leadership Training and Seminar
Leadership with session on Work Ethics
Frontline Service Training
SKILLS:
Strong customer service
Verbal communication
Teamwork
Leadership
Written communication
Time management
Flexibility
Initiative
Self motivation
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