Program and Project Management, Business Analysis, Leadership
Resume:
RODNEY BARKLEY
Orange Park, FL
**************@*****.***
www.linkedin.com/in/rodneybarkley
PROGRAM/PROJECT MANAGER – DIRECTOR, SENIOR
Innovative program/project management professional with extensive experience in challenging development environments creating cutting-edge solutions for the second largest US wireless provider. Business expertise extends to marketing, sales, and operations. Project credits range from enterprise system implementations and upgrades to new device application development. Analytical professional skilled in successfully translating customer and market requirements into effective roadmaps to achieve highest quality deliverables. Dedicated to building powerful relationships with customers and internal stakeholders to promote synergy across all projects and drive unified, cohesive approaches to achieving project deliverables to satisfy customer requirements and goals. Areas of Expertise include:
Project/Program Management
Vendor Management
Software Development
Life Cycle and Budgeting
Business Intelligence
Team Building/Leadership
Product Development/Mgmt.
Contract Negotiations
Cross Functional Collaboration
PROFESSIONAL EXPERIENCE
AT&T MOBILITY, Redmond, WA 2012 to 2018
Senior Program/Project Manager
Entrusted with completing numerous challenging program/project assignments including acting as a key support resource for the major legacy enterprise voicemail service enhancements and upgrades, collaborating with marketing and major original equipment manufacturers (OEM) on developing a new device application, and taking charge of upgrades to core components of enterprise messaging service.
Used AT&T SDLC methodologies and project planning tools to manage the facets of a project from initiation to closure.
Fully accountable for implementation of a customized device client currently available on Samsung and LG devices sold under the AT&T umbrella. This involved requirements, UX/UI design, project schedules, testing and launch.
Established the testing segment for a new messaging service project; clarified/documented requirements, tracked software deliverables, built and maintained schedules, conducted triage calls and reported metrics to management.
Forged strong cross-functional relationships across all organizations; networked daily with project stakeholders by conducting team meetings, one-on-one discussions, and ad hoc chats to resolve any issues impeding achievement of deliverables.
Lead a team consisting of a vendor, testers, network, operations and client personal in the implementation of two major releases of the AT&T texting environment. Deployed new features/services across the network ahead of the scheduled service announcement by AT&T executives.
PRIMUS SOFTWARE CORPORATION, Redmond, WA 2010 to 2012
Senior Program Manager (Consultant) AT&T Mobility
Contracted to share expertise while assisting with implementation of a cutting-edge new messaging service and later with a mobility voicemail service. Interfaced with Marketing and the service architects to establish and document all messaging enhancements' requirements.
Played a key role in the next phase of the messaging client by identifying, defining, and delivering all requirements and related documentation.
Managed numerous software and hardware upgrades of corporate voicemail systems.
Selected to develop and present voicemail dashboard during the monthly Governance call with executives.
AT&T UNIFIED COMMUNICATION & COLLABORATION SERVICES, Lake Mary, FL 2003 to 2010
Senior Product Marketing Manager
Assumed leadership of diverse teams to lead all phases of federated email and messaging services development through to final implementation.
Developed business cases for inclusion in service proposals and deftly crafted service responses for large-scale requests for proposals (RFP) and requests for information (RFI).
Orchestrated creation, review, and finalization of technical documentation to ensure alignment with business requirements.
Championed, created, and maintained the business case for a new presence service in addition to crafting all documentation (technical, service description, support, training, etc.).
ADDITIONAL AT&T RELEVANT EXPERIENCE
Senior Product Manager – AT&T Hosting and Application Services, Lake Mary, FL
Gathered clients requirements; designed and priced hosting environment; oversaw implementation
Senior Product Manager – AT&T Solutions (email outsourcing), Lake Mary, FL
Developed RFP/RFI responses; gather requirements from customer; develop proposed solutions
Manager – AT&T Business (Data Center Operations and Desktop Support), Orlando, FL
Designed, built and managed a data center; consolidated remote servers; migrated users; built staff
Manager – AT&T Business (Developers, Line Management), Orlando, FL
Managed teams of developers and staff personal ranging from 7 to 25 employees
EDUCATION
Master of Business Administration
City University, Seattle, Washington
Bachelor of Arts in Mathematics & Computer Science
Western Washington University, Bellingham, Washington
Agile Principles and Methodologies; Agile Training; Software Defined Networks; Open Source Software; Cloud Training; Security; IoT
TECHNICAL SKILLS
Efficient user of the Microsoft Office Suite, Microsoft Project, Microsoft Visio
Experienced at using HP ALM(Quality Center)
Willing to acquire PMP Certification within 12 months of employment date
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