MATTHEW J. REIMANN
*** *. ***** ****** ******** Park, IL. 60526 708-***-****
Email: *******@*****.***
SUMMARY
Operations professional with over 25 years of experience in the Financial Services Industry. Provide middle-office operations support to Fixed Income trading desks for their multifaceted client base. Highly motivated to succeed and can manage day to day pressure of supporting multiple trading desks. Proficient in Microsoft Office and GMI. PROFESSIONAL EXPERIENCE
Bank of America Merrill Lynch, Inc. 2013 - 2018
Futures & Options and OTC Clearing Client Services Senior Operations Analyst-Derivatives
● Series 3, 7, and 30 Registered.
● Provided personalized account service to global institutional customers including asset managers pension funds and insurance companies.
● Excellent relationships with large players in the futures industry and multiple FCM’s they settle with.
● Responded to daily inquiries from traders and their assistants on trades, positions, corporate action events, and cancel correct processing.
● Strong knowledge and understanding of Fixed Income, Equity, FX, and Futures products and settlement practices.
● Facilitated new business on-boarding with internal and external parties and ensure new products and trade flows are set-up timely and accurately for trading.
● Resolved top day and T1 trade discrepancies by working together with the client and sales desk reducing the risk of client errors.
● Balanced customer accounts including trades, margin calls, and commission charges.
● Monitored account for exercises, assignments, LTD, and delivery notifications impacting client positions.
● Self-starter and team oriented with the ability to initiate ideas and implement solutions to projects with minimal supervision.
● Strong problem solving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement.
Citigroup Global Markets, Inc. Chicago, IL. 2001 – 2013 Reconciliation Analyst/Client Service Group
● Provided client customer service to domestic and global institutional customers.
● Reviewed and resolved Top Day and T1 Future and OTC trade breaks with global clearing teams.
● Responsible for providing timely response to inquiries via Email or phone call, and finding resolution to avoid repetitive actions.
● Independently built relationships with internal and client contacts.
● Responsible for understanding clients business needs and deliverables.
● Interacted with operations and middle office to resolve any account discrepancies.
● Strong interpersonal and communication skills.
● Effective ability to multitask and handle multiple daily deadlines.
● Well organized and detail oriented.
EDUCATION
Series 3, 7 and 30 Registered.
St. Ambrose University, Davenport, IA.
Bachelors of Arts (B.A.) Major: Business Administration, Minor: Economics