DARLENE SMITH
*** **** ****** *****, ***. #**** ● Little Rock, Arkansas 72211 ● 501-***-****
*************@*****.***
Professional Experience
Administrative Analyst 3/2014 – 5/2018
University of Arkansas for Medical Sciences (UAMS): Little Rock, Arkansas
Scheduling ● Patient intake ● Referral tracking ● Coordinate patient visits between various on-campus clinics ● Patient insurance verification ● Eligibility determination on Medicare/Medicaid claims ● Timely and detailed support to clinic staff
Project Manager 11/2017 – Present
King Task Force: Little Rock, Arkansas (part-time evenings)
Data Entry ● Account Reconciliation ● Sort/file ● Account Management
Receptionist 5/2016 – 1/2017
CHI St. Vincent Family Clinic: Little Rock, Arkansas (part-time evenings)
Patient Check-in ● Answer multi-line phone ● Schedule appointments ● Obtain patient and patient insurance information Collect copays and deductible amounts ● Copy/scan hardcopy data into electronic medical record ● Record filing/retrieval ● Next day appointment confirmations
Payment Processor Specialist
Arkansas Specialty Care Center: Little Rock, Arkansas 3/2009 – 3/2014
Post insurance and patient payments ● Accurate and timely submission of claims ● Review claims ● Accounts payables ● Data Entry ● Account adjustments ● Collect supplemental billing information ● Posts cash receipts to accounts based on lock box reports and local cash receipt listings ● Basic and routine research to resolve differences or unidentified payments
Accounting Specialist/Human Resources 5/1998 – 3/2009
Sober Living: Little Rock, Arkansas
Process accounts payable weekly ● Log credits/debits ● Generate reporting ● Account reconciliation ● Bank deposits ● Post payments to client accounts ● Petty cash management ● Evaluate prospective employees and schedule interviews ● Maintain personnel files