Michael H. Thornton
**** ***** *** ********, **, United States
Phone: 706-***-****● *******@*****.***
WORK EXPERIENCE:
CSRA 11/2012 to 07/2017
Fort Benning, GA, United States Average hours per week: 40
Computer Operator III (DMPRC) Federal Grade: n/a
Supervisor: Timothy Woods Telephone: 706-***-****
Range Maintenance and Computer Operation:
Served as the Computer Operator on the Digital Multi-Purpose Range Complex (DMPRC) for all existing/future live training efforts at Ft. Benning under the War Fighter FOCUS contract. Operates digital computers that processes a variety of business, engineering, and scientific data in accordance with operating instructions in support of up to 200 troops’ tank and Bradley Fighting Vehicle assault training requirements per training session.
Input planned scenarios into systems for targets, ammunition, battle position and time into a scenario development program. Additionally, integrated scenarios with execution tower with run sequences.
Responsible for monitoring errors during scenarios by constantly tracking equipment status and providing corrective action and repairing any machine malfunctions.
Maintains production records, replenishes consumables, and distributes output materials.
Provided maintenance and support to range and 111 targets as needed.
Offered knowledge in regulations and operation procedures for weapons use and firing/range operating methods.
Provided knowledge of safety regulations, methods, standards and techniques applicable to ammunition and combined arms gunnery sufficient to identify and eliminate hazardous conditions.
Delivered experience in Bradley Gunnery, Tank Gunnery, Squad Live Fire Exercise (LFX) and tactical training operations.
Offered strong knowledge of range safety regulations, methods, standards and techniques.
Team Member and Training:
Delivered exemplary team work skills, ensuring optimal performance in accordance with range policy. Aid in range set up, and tower assistance for units on range. Provide guidance, technical support, and develop excellent relationships with Master Gunner for training at a superb level.
HHGregg 04/2006 to 11/2012
$19.22USD/Hour
Columbus, GA, United States Average hours per week: 40
Delivery Manager (Cross Dock Operations) Federal Grade: n/a
Supervisor: Clark Mayfield Telephone: 706-***-****
Cross Dock Management:
Responsible for six delivery drivers and one warehouse technician in the directing of the in-home delivery and installation process and all workforce planning that pertained to product delivery and installation for store operations.
Managed the receipt of all incoming material through offloading to acceptance into store inventory.
Responsible for over 1,200 line item inventory worth $8M ensuring 100% accuracy by performing regular scheduled periodic inventories and random spot checks as needed.
Oversaw all check-in and check-out procedures of delivery drivers that consisted of up to 30 deliveries per day by maintaining the accuracy of all paperwork and inventory validity.
Monitored procedures set forth in the department to ensure the integrity and accuracy of inventory and that available resource are utilized to ensure productivity in order to control costs.
Responsible for the hiring, training, and evaluation of associates.
Attended corporate operations meetings via conference call or in person. Develop and submit periodic reports to the corporate office via email to insure all quality controls were met.
Maintained Standard Operating Procedures (SOP’s), work under the safety provisions of OSHA and HHGregg Policies and Procedures.
TSYS 05/2005 to 04/2006
$9USD per Hour
Columbus, GA, United States Average hours per week: 40
Machine Operator Federal Grade: n/a
Supervisor: Will Smith Telephone: 706-***-****
Team Member Responsibilities:
Responsible for the operation and maintenance of a Pitney Bowes 9 Series Inserter that developed credit card statements. Perform maintenance on machine to insure quality of product
.
A&M Appliance 05/1992 to 02/2002
Douglasville, GA, United States Average hours per week: 40
Owner/Operator Federal Grade: n/a
Telephone: 706-***-****
Major Responsibilities:
Install and repair large appliances for home and office use
Perform extensive repairs on damaged electrical products
Call customers and schedule visits for repair and installation
Examine malfunctioning appliances and perform necessary repair
Document the entire process and components repaired and replaced
Instruct users on how to use the appliances and when to call the showroom
Read schematics, and manufacturer specs before starting with repair work
Determine warranty vs non-warranty repairs
Maintain a safe and clean work environment
Connected water and gas lines for homes and offices
Diagnosed, repaired and replaced defective components found in appliances
Dismantled and reassemble appliances reading manufacturer specifications
Prepared and kept records and bills
Provided repair estimates to customers
Assisted in inventory control and maintenance of tools and equipment
Installed, calibrated and overhauled home and office appliances
Analyzed, identified, and fixed glitches in electrical circuits
Coordinated with customers and service centers for maintenance and support services
LANGUAGES:
•English
TECHNOLOGY:
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook),, LAN, WAN, CISCO Systems, A+ Certification, NET+ Classes
EDUCATION:
Columbus Technical College Networking Specialist Computer Technology
Columbus Ga, United States
Diploma Program 3.56 / 4.0 GPA
Date of Completion: 09/04 36 Semester Hours
OTHER:
Hold a Secret security clearance
REFERENCES:
Timothy Woods
Raytheon
Manager Fort Benning WFF Ranges
*****.*******.*@*****.***
Edward Westveer
Service Technician Columbus, GA
Diebold Nixdorf
**********@*******.***
Brian Marcum
General Manager HHGregg
Columbus, GA
**********@*******.***