Manager Customer Service

David Myers

Denton, Texas

405-***-**** *************@*****.*** www.linkedin.com/in/davidmyers61 CAREER As a business owner and safety manager in the transportation industry, SUMMARY maintained a 0% incident rate over a nine-year timespan. In addition, I increased route revenues by over $30K in my first contract year with Fed Ex Ground. Currently, I am pursuing a graduate degree in Occupational Safety Management. During my master’s program, I have maintained a 4.00 GPA and was awarded 2017-2018 Outstanding Graduate Student in Safety Sciences. I plan on pursuing certifications as a CSP and Six Sigma Black Belt. I am also open to obtaining any certifications that help an organization achieve their commitment to a safe work environment for both employee and community. EXPERIENCE Materials Handler (January 2018-Present) University of Central Missouri, Facilities Planning and Operations

• Collaborate as a team to deliver equipment for on-campus events

• Use various personal protection equipment to assist in daily job requirements

• Perform daily vehicle inspections

• Follow safety regulations for loading and unloading delivery trucks

• Serve over 40 academic departments and student organizations and maintain customer satisfaction

Utility Worker (September 2016-January 2018)

Alewel’s Country Meats, Warrensburg, Missouri

• Worked with a team to create meat products for retail and catering

• Followed USDA food safety regulations

• Maintained sanitary work stations

Safety Supervisor and Route Manager (June 2013-July 2016) Fed Ex Ground, Oklahoma City, Oklahoma

• Designed and facilitated safety management system for approximately 50 employees

• Served three separate contractor entities within central terminal

• Trained drivers on updated DOT information

• Supervised and managed eleven delivery routes

• Maintained 0% incident rate in three years as safety manager Independent Contractor and Professional Driver (October 2003- May 2013) Fed Ex Ground, Oklahoma City, Oklahoma

• Managed business documents and maintained inventory

• Supervised route drivers for other contractors

• Adapted to the needs of the terminal’s fifty-plus routes as a swing driver

• Ensured customer service maintained efficient delivery EDUCATION Master of Science, Occupational Safety Management, 2017-Present University of Central Missouri, Warrensburg, Missouri Bachelor of Arts, Journalism, 2000

University of Oklahoma, Norman, Oklahoma

HONORS Outstanding Graduate Student (Spring 2018)

University of Central Missouri, Safety Sciences Program Employee of the Month Nominee (June 2018)

University of Central Missouri, Facilities Planning and Operations PROFESSIONAL University of Central Missouri Campus Safety Committee AFFILIATIONS Member (October 2017-Present)

National Safety Council

Student Member (November 2017-Present)

SKILLS Safety Regulations (DOT,OSHA)

Logistics

Department of Transportation Inspections (DOT)

Employee Management

Bookkeeping

Customer Service

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