Manager Customer Service
Resume:
Experience
Cory Nelson
Experienced retail manager and sales person with
over 15 years of experience providing amazing
customer service and managing a team of sales
associates.
Skills
Quick learner -
Great customer service
Knowledge of the POS system
Contact Information
Address
Phone
121 Myer St. Apt. 201
Hackensack, NJ, 07601
ac6bxn@r.postjobfree.com
Assistant manager
Position Summary:
Manage the day-to-day operations of a retail store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage. Hires, trains, maintains employee and guest relations. Responsible for instilling in all employees a strong desire to deliver superior customer service to every customer. Maintains fiscal performance.Promotes year to year sales growth.Achieves sales margins per operating budget guidelines.
Merchandising the store for the according to the season . Maintains payroll costs per operating budget guidelines. Ensures control and protection of retail store inventory . Ensures that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining
outstanding standards, solid product knowledge and all other components of customer services.
DTLR
Livingston, NJ
January-2014
Currently
Property Manager
Obtain referrals from current tenants, new tenants, and potential new tenants explaining advantages of the location and services; showing units. Also
maintaining a clean and well groomed property.
Which included the cleaning of storage units, hallways and the outside grounds .
Uncle Bob’s Self
Storage
Clifton, NJ
February-2012
January-2014
Store Manager
Customer service, sales, stock, and inventory.
Manage the day-to-day operations of a retail store ensuring maximum sales and profitability through merchandise, inventory, expense control, and managing operating costs. Maintain employee and guest relations.
Merchandising the store,fixing and rearranging of displays . Kool Kickz
Englewood, NJ
April-2006
August-2010
Store manager
Education
Store manager
Managing the day - to - day operations, developing sales associates and managing the staff promoting the
importance of teamwork and reaching our daily goals. Shrinkage control, daily inventory sheets and random asset protection inspections .
Stadium Footwear
Newark, Nj
April-2000
June-2006
Child Development Associate Certificate
April 2018
Ashworth
Hackensack, NJ
Early Childhood Education
Essex County
Community College
1999-2000
Hartwick College
Oneonta, New York
Our Lady Of Good Diploma
Counsel High School
Newark, New Jersey
1999
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