Irma S. Guerra

ac6btq@r.postjobfree.com

832-***-****

***** ********** *** *****

Humble, Texas 77396

Objective

To obtain fulltime employment and contribute as an active employee with a reputable company alongside career minded individuals.

Skills

•Writing skills sufficient to compose and edit a variety of documents using correct grammar, and punctuation

•Microsoft Office, Type 30 wpm, Scanning, Email, Fax, ability to train and successfully perform and process work to meet client’s expectations and requirements

•Customer focus and demonstrates a concern for the needs and expectations of customers and makes them a high priority

•Acknowledge and work well with peers and support other teams as requested to help meet business goals and objectives

•Skills of knowledge and experience continue to grow with the changing of processes

Education

Lonestar College - North Harris, Houston TX

(Computer Networking / Integrated Technology)

(have not yet completed my AAS)

March 2013 – Aug. 2017i

Experience

March 2018 – May 2018 Faith Manufacturing Co. Inc. Humble, TX

Receptionist

Answering incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel

Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel

Scans paperwork for required billing of ladings, performed other clerical duties as needed, such as filing,

photocopying, scanning, collating

Aug. 2017 – March 2018 Amazon Fulfillment Warehouse Hou2 Houston, TX

Material Handler / Stow

Lift to 30 pounds with or without reasonable accommodation, stand/walk for up to 9 – 10 hours, able to frequently push, pull, squat, bend, and reach, able to continuously climb and descend stairs safely, able to perform an array of functions that may include receiving and processing incoming stock and materials, storing materials, scanning products.

Aug. 1998 – Mar. 2013 CT lien Solutions, a Wolters Kluwer Company Houston, TX

Senior Fulfillment Imaging Specialist / UCC Document Records Retrieval

Developed the organizational skills sufficient to prioritize work and complete assignments accurately either independently or as part of a team

Accomplished the ability to effectively use computer software and technology as required (Microsoft Word, Excel and Outlook) to input data to program and set up functions, including fax, copier, microfilm machines, and other required work tools

Responsible for processing the Document Retrieval of UCC Liens, Title Search, Federal State Tax Liens, Judgment Liens,

Litigation records, Real property, Bankruptcy records from in-house microfilm and microfiche library, as well as web-based county recording jurisdictions across the country for service lenders, law firms, mortgage services and borrowers nationwide

Dec. 1989 – Aug. 1998 Lason, Inc. Houston, TX

Quality Control Scanner/Prep and Quality Assessment Clerk

Increased knowledge of the production processes, quality control, and other techniques for maximizing the effectiveness and distribution of end results

Developed strong communication and interpersonal skills with the ability to act as a resource for other departments within the company

Achieved the ability to exercise good judgment and discretion in handling confidential materials

Responsible for the quality control test performed on microfilm after production to determine if it meets standards for archival processing, inspection of all developed film to insure accuracy and sort out defective, unsatisfactory or damaged images for retakes, performs clerical duties, such as answering the phone, typing labels, and filing and retrieving film, according to standard practice

References:

Tyler Gresso 832-***-**** ac6btq@r.postjobfree.com

Donna Turner 713-***-**** ac6btq@r.postjobfree.com

Hope Blanco 832-***-**** ac6btq@r.postjobfree.com

Keith Gustine 281-***-**** ac6btq@r.postjobfree.com

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