Customer Service Supervisor
Resume:
Ginger D Cavallo
Bluefield, WV 24701
ac6beb@r.postjobfree.com
Company
ResCare
Address
Princeton, WV 24740
Phone
Position
Direct Support Professional
Hours/Week
40
Monthly Salary
1600
Employees Supervised
0
Dates
July 2017 - January 2018
Supervisor
Carolyn Pannell, Home Supervisor
Reason For Leaving
Return to school
May we contact this employer?
Yes
Duties Summary
Work with disabled clients in home to provide a greater quality of living. Provide care and supervision of clients during daily activities.
Company
Welch Community Hospital
Address
McDowell Street
Welch, WV
US
Phone
Position
MLT/PRN/Fulltime as of June 3, 2013
Hours/Week
40
Monthly Salary
2000
Employees Supervised
0
Dates
November 2012 - August 2013
Supervisor
Devon Cline, Lab Supervisor
Reason For Leaving
Family Problems
May we contact this employer?
Yes
Duties Summary
Training in Chemistry, Hematolgy, Coagulation, Urinalysis and Blood Bank.. Ordering and accessioning tests.. make sure correct label and test are performed on patient specimen and report out accurate results.. repeat any critical results and phone to physician.. kit tests such as drug screens, pregnancy, strep and mono tests.. Calibrating and QC on all instruments and kit tests..
Company
CMC-Pineville
Address
Pineville-Matthews Road
Charlotte, NC
Phone
Position
MLT/Weekender
Hours/Week
40
Monthly Salary
2800
Employees Supervised
0
Dates
July 2009 - December 2010
Supervisor
Terri Kientzal, Laboratory Supervisor
Reason For Leaving
Relocated to WV
May we contact this employer?
Yes
Duties Summary
Responsible for QC on all Lab Instruments for accurate patient testing. Responsible for accurately labeling of specimens and check quality of specimen to ensure the most accurate testing of specimens and releasing results with phone calls made with critical results and followed up with appropriate persons on results to make inquiries on reasons for critical or sudden change in results. Also responsible for keeping all Lab stations stocked and reorder as necessary.. i worked in Chemistry Hematology Coagulation Blood Bank Urinalysis and prepared specimens for send out if necessary ..also test performed D-dimer PT PTT and Blood Gas testing.. performed many kit tests.. Worked as a team member and individual depending on what was needed of the staff at certain times..
Company
Bluefield Regional Medical Center
Address
Cherry Street
Bluefield, WV 24701
Phone
Position
MLT/Fulltime
Hours/Week
40
Monthly Salary
2200
Employees Supervised
0
Dates
January 2009 - May 2010
Supervisor
Christi Sagady, Lab Director
Reason For Leaving
Personal reasons.
May we contact this employer?
Yes
Duties Summary
Trained in all areas of the lab.. Received and accepted orders and specimens to ensure proper identification and integrity of specimen for accurate testing.. Blood Bank-ABO Typing, Antibody Screens, Antibody Panels, Cross-match, DAT's, Antigen Typing and Rhogam.. Microbiology-Setup various specimens(throat,nasal,surgical,abscess) on the correct agar(Blood,Chocolate,Maconky) and the accurate environment to promote growth(Aerobic,Anaerobic,Increased CO2) and tested to identify specific bacteria.. Hematology-Ran Quality Controls for accurate testing, checked specimens for correct identification and test, checked blood for clots before testing, reviewed results for accuracy and criticals or any abnormals and would rerun and check, if needed then would make slide for manual differential, call criticals and/or report to doctor/pathologist, also responsible for making blood smears and performing Manual Diff and Slide Morphology as needed, also performed Hemocult..Chemistry-Set up calibration and QC, made sure specimens were accurately collected with correct information and specimen was not hemolyzed or iteric prior to testing, repeated critical results and reported them, performed hemoglobin A1C1.. Urinalysis- made sure specimens were collected and labeled to be tested accurately, any dipstick flag was read microscopically and manual testing for Protein, Ketones etc.. Coagulation.. made sure Coag tubes were labled and filled to testing line and not hemolyzed, reported criticals after repeating.. Did kit tests such as pregnancy, drug tests, flu etc.. also some phlebotemy.
Company
First Community Bank
Address
Princeton, WV
Position
Processing Clerk/Teller
Hours/Week
30
Monthly Salary
1200
Employees Supervised
0
Dates
October 2003 - January 2006
Supervisor
Charles Asbury/Linda Perry, Supervisor of Processing/Branch Head Teller
Reason For Leaving
Relocated to South Carolina
May we contact this employer?
Yes
Duties Summary
Balanced personal and business accounts, made adjustments when necessary to accounts, called tellers, branch managers and customer service to resolve problems quickly and accurately, data entry and 10 key entry experience.
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