Engineer Sales

Walter R. Sanford Jr.

***** ***** ****** ****** *** Springs, CA 92240

Cell: 757-***-**** Email: **********@*****.***

Strengths:

Extensive Network Management experience

Internal & external customer relationship skills in both service and sales

Unique combination of business and technical troubleshooting skills

Team player with the ability to work independently

Career Certifications:

NACLC Security Clearance

Microsoft Certified Systems Engineer

Citrix Certified Administrator (XenApp, XenServer, XenDesktop )

VMware Technical Sales Professional

Symantec Technical Specialist (Enterprise Vault, Endpoint Protection )

Accredited Presales Professional HP Enterprise Solutions

Accredited Sales Professional HP Thin Client Solutions

IBM Certified Specialist IBM System X

Symantec Altiris Administrator (Deployment Solution Foundation, Notification System Foundation )

Mimosa Systems NearPoint Certified Systems Engineer

Microsoft Certified Trainer

Certified Novell Administrator

Career Experience:

Freelance Technical Writer April 2017-Present

Writing Information Technology certification exam practice questions for a well-known computer based training firm

Subjects include: A+, Network +, Windows 10 (70-697 & 70-698), AWS, Wireshark, MPLS, PowerShell, Linux

Systems Engineer October 2015-February 2017

DOMA Technologies – Virginia Beach, VA

Maintained and upgraded the internal corporate Citrix server infrastructure consisting of two physical Xen servers, running five server VM’s on each

Proficient in the use of remote management tools such as RDP, TeamViewer and MultiDesk

Performed all server hardware repairs and upgrades

Led a team from start to completion of a large hardware expansion project

Liaised with the Telephony Service Provider to perform and monitor all maintenance of the Mitel VOIP phone system

Implemented new VM backup solution and configured offsite vaulting to AWS

Conducted an analysis and update of all IT asset information and then migrated to Spiceworks

Developed and maintained system and network policies and processes

Administered firewall management and VPN access

Provided end point security management at server and desktop level

Maintained and managed patch management solution

Managed all new equipment orders and vendor procurement

Provided assistance during vendor audits that required IT participation

Provided training to employees in the use of new applications

Independent IT Consultant July 2014–October 2015

Sampling Associates International – Hampton, VA

Planned and implemented local server migration to Rackspace

Performed Exchange migration

Performed corporate web site transfer from hosting service to the cloud

Configured Site to Site VPN

Installed and configured Sage 50 accounting software on hosted server

Independent IT Consultant December 2012–July 2014

Drucker & Falk, LLC – Newport News, VA

Designed and implemented remote property infrastructure for existing and new property management acquisitions

Installed all new hardware\software upgrades

Provided both on-site and telephone support to remote end users

Information Technology Consultant May 2010-December 2012

SLAIT Consulting – Virginia Beach, VA (assigned to Drucker & Falk)

Developed and implemented new IT strategies

Created new and strengthened existing vendor relationships

Reorganized and updated existing internal helpdesk

Streamlined the IT asset ordering process

Documented all new and existing procedures

Assisted the technology manager in the planning and execution of all department projects

Systems/Sales Engineer May 2008-May 2010

Delcom Group – Plano, TX

Virtualized all company applications using XenApp and migrated internal infrastructure to Citrix

Configured customer demonstration environment including XenServer, XenApp, XenDesktop, Provisioning server

Integrated Citrix Secure Gateway with various Hyper-V and VMWare components

Upgraded and maintained all internal systems including Exchange, SQL, and Enterprise Vault server

Assisted sales team on various pre and post sales engagements

Assisted customers with various network projects in a consulting capacity

Education:

Architecting on AWS January 2016

Amazon Web Services Training – Dallas, TX

AWS Technical Essentials November 2015

Amazon Web Services Training – Washington, DC

Health IT Specialist Training February 2013 – March 2013

Tidewater Community College – Virginia Beach, VA

Computer Networking Program July 1998 – March 1999

Computer Education Institute – Lake Forest, CA

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