Customer Service Sales
Resume:
Jonathan C. Clay
**** ******** ****** **** *****, GA 30344
ac6axn@r.postjobfree.com
QUALIFICATIONS
People Management Freight Auditing Materials Management
Account Management Inbound Logistics Outbound Logistics
Contract Warehousing Vendor Relations Motor Freight Industry
EDUCATION
1978-1983 BA Business Administration, Wiley College, Marshall, TX
EMPLOYMENT
July 2014-May 2018 Customer Service Representative
Topcu Tile & Stone, Stone Mountain, GA
Make customer feel comfortable about their purchase of Tile and Porcelain
Liaison between the customer and the tuck line
To accompany customers in the showroom and answer all questions about the different Tiles and Procelains
Collect money or other form of payments
1989- June 2014 Account Manager
Certified Logistics And Support Services, Inc., Tucker, GA
Expand and develop current and prospective business relationships by assessing clients needs and providing value added solution based services. These needs may include the initial assessments of client issues including the order processing and fulfillment cycles, inbound and outbound freight movements, and various other specific needs and services.
Other areas of responsibilities include maintaining and auditing inventory controls through cycle counts and product inspections to ensure a high level of quality assurance. Utilize various computerized inventory control systems.
Responsible for ensuring the highest level of customer service is provided by expediting orders in a timely manner, verify all products are keyed into the computer system accurately and expeditiously.
Responsible for supervising direct day-to-day operations of various accounts.
1983- 1989 Store Manager
Woolworth Corporation (Kinney Shoes and Footlocker Divisions) Dallas, TX
Directly responsible for all store operations and logistics including ordering all merchandise, maintaining and following all inventory control for all incoming stock.
Responsible for implementing all corporate sales programs resulting in an increase in overall sales.
Responsible for the accurate reporting of all sales and sales deposits.
Responsible for the hiring training and overall management of all store personnel.
1979- 1983 Counselor
Harrison County Juvenile Detention Center, Marshall, TX
Responsible for the overall supervision of all Juveniles in daily activities and visitations.
Responsible for securing the areas in order to prevent any escape activities.
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