Medical Support

Bonisha Patel

*******.*******@*****.***

Englewood, CO 80112 Phone: 203-***-****

OBJECTIVE

Passionate Healthcare Administrator dedicated to providing comprehensive care and administrative support for patients. Skilled at coordinating benefits & services with medical providers, managing internal database and information systems, and processing and organizing medical records. Specializes at maintaining & monitoring supply and inventory.

SKILLS:

Around 1.3 years of experience as a Healthcare Administrator.

Able to complete responsibility of administrative functions in health care delivery system.

Excellent communication and writing skills.

Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet. Also, familiar with basic operating systems like MS Windows and MAC OS.

Ability to use tools like SQL, and SAS or other comparable tools to pull and summarize health data.

Able to work independently and under pressure as well.

Ability to handle customer's inquiries and complaints.

Demonstrated attention to detail, ability to compile and analyze information, and provide resolutions or recommendations for process improvement.

Support of and collaboration with operational teams in meeting contract deliverables.

Knowledge of Healthcare domains (Medical, Pharmacy, Claims, Provider, Customer (eligibility data), Client structure, Benefits and Clinical).

Basic understanding of Healthcare payer domain.

WORK EXPERIENCE

Intern Healthcare Business Analyst, Hill view Healthcare, CT, USA 07/2017 – 02/2018

Review work performed by others and provide recommendations for improvement.

Assist in the development of metrics and performance tracking systems.

Completed budgetary and scheduling duties for major hospital functions and events.

Prepared and managed the budget for the surgical wings of the medical institution.

Organized and managed inventory and medical supplies.

Liaise with medical staff and oversaw day-to-day activities of the organization.

Assign and guide the work of the developer team

Develop work plans to reach the target goals.

Work on process improvement opportunities.

Organized and processed medical documentation, inputted information into internal database, managed and monitored status of database.

Coordinated with medical suppliers, providers and insurance companies to provide care and resources.

Participating in the QA effort for configuration work performed by other analysts

Working with technical staff in the development of system solutions

Jr. Healthcare Business Analyst, Care Hospitals, India 11/2015 – 04/2016

Worked closely with IT personnel and business partners to identify and maximize opportunities to improve products services and program business processes.

Reviewed, analyzed and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify application programs.

Assisted in developing and maintaining business & financial reports and IT work/databases which was required to support the various lines of business and specific projects.

Consulted with IT Personnel to determine business, functional and technical requirements for specified applications.

Developed effective reporting tools for the business unit and completed existing projects from original concept through final implementation

Organized chart-holding facilities and assisted in training staff. Assisted various projects from start to finish through the SDLC process.

Participated in Code Reviews, System Testing and UAT followed by production verification, post production testing and support

Performed internal & external reporting, cash management, cost reduction & efficiency.

EDUCATIONAL SUMMARY:

Master’s in Healthcare Administration at University of New Haven: West Haven, CT GPA: 3.11 May 2018

Bachelor of Science in Nursing at SNDT Women’s University GPA: 3.45 April 2016

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