ILEEN M. RICE

• **** **th Street West • Sarasota, Florida 34230• 941-***-**** • ac6abb@r.postjobfree.com

Experienced IT professional seeking a diverse analyst position within the software development industry.

Information Technology professional with significant abilities in conducting quality assurance testing and project management to successfully accomplish business objectives.

Adept at conveying project parameters, quality protocols and plan execution status to team members to ensure a common knowledge base and facilitate project completion.

Experienced BA/QA using SDLC in the identifying of requirements, development and testing for multiple projects.

EMPLOYMENT HISTORY

(Work Study Job)

Argosy University, Sarasota, Florida September 2017 – May 4, 2018

Graduate Assistant - for Dr. Buchanan of the Department of Education at Argosy University

Current student in the Doctoral program at Argosy University – Doctorate Business Administration

(Contract Jobs)

Progressive Employer, Bradenton Florida (Ferrari Search) September 12015 – May 2016

Quality Assurance Analyst (Contract)

Develop test cases and scripts in Visual Studio Online 2015.

Collaborated with business users to understand business requirements.

Responsible for documenting in VSO all defects and software bugs for ProgressiveEmployer.com website.

PSI, Inc., St. Petersburg, Florida (ABSi Corp.) September 2013 – August 2014

Senior BA Analyst (Contract)

Review all requirement documents (BRD, RSD, SDD) prior to testing for the Veterans Administration (VA)

Participate in all meetings required for the document review process.

Participate in facilitating the document review process when assigned.

HSN, St. Petersburg, Florida (Source Select Group) April 2012 – August 2013

Senior/Lead QA Analyst (Contract)

Develop and execute all testing of the HSN SPI project, including functional, performance and regression testing.

Mentor and train additional QA Analyst hired for the SPI project.

Document and maintain all SPI test scripts.

Execute front-end web as well as back-end SQL testing.

Progress Energy, St. Petersburg, Florida (Yoh, Inc) September 2011 – November 2011

Quality Assurance Analyst (Contract)

Gather requirements for the Progress Energy Smart Grid project.

Develop and Execute Smart Grid test scripts in Quality Center.

Present Smart Grid requirement findings to business owners.

AT&T, Inc. Tampa, Florida (Accenture, Inc.) June 2011 – Aug. 2011

Quality Assurance Analyst (Contract)

Support and test sizeable AT&T Business project.

Attend daily bridge calls with overseas testers and developers reporting testing status.

Daily update of project test scripts using Quality Center.

Assisted with unit testing in a development UNIX (AS400) environment.

Wellcare, Inc., Tampa Florida (Mastech, Inc.) April 2011 – May 2011

Sr. Quality Assurance Analyst (Contract)

QA Analyst for CRMS and SAS Reporting systems.

Develop and execute the day to day manual testing of both projects.

Develop and execute day to day testing documentation using Quality Center and reporting of defects for both projects.

(Permanent Jobs)

Valpak, Inc, Largo Florida March 2006 – October 2010

Sr. Quality Assurance Analyst

Primary QA Analyst for large, integrated, multi-franchise E-Commerce MDC application used across the U.S. and in Canada.

Primary QA Analyst for internal client/server software used by 50 plus graphic artists.

Develop and execute tests using Silk, testing and reporting of defects for both projects.

Execute testing of regular releases of production releases.

Execute testing of franchise facing GUI used by all Valpak franchises.

Develop data validation using SQL queries against ACCESS, Sybase and Oracle databases.

Report testing status and issues to all project team members in bi-weekly meetings.

Execute testing of the supply chain process thru end to end testing

Execution of White Box, Black Block, Unit Testing, Functional Testing, User Acceptance and Regression Testing

Participated in weekly meetings to discuss all areas of the project including Risk Management.

Execute back end and middle ware testing of company API’s (Application Program Interface).

Scheduled and assisted with end user testing.

Provided UAT with testing and test cases.

Scheduled and ran controlled manual performance testing.

Strata Group, Inc. St. Louis, Missouri Jan. 2005 – Jan. 2006

QA Manager

Managed a small team of two QA Analysts in the manual testing of Strata Group’s C3C Enterprise software.

Wrote test plans, test cases and test scripts for the C3C Enterprise, C3C Basic, C3C WUI and load testing projects.

Execute manual unit testing, system testing, and regression testing on all C3C projects.

Execute manual load testing of the C3C Basic Web client-server software using JMeter testing tool.

Execute starting and stopping all servers for the business.

Collaborate in weekly meetings to discuss all areas of the project including Risk Management.

Coordinated all testing of all C3C projects.

Provided testing support for Customer Service.

Executed the recruiting and hiring of QA team members.

Managed the workload and hours of QA team members.

Enterprise, Inc. St. Louis, Missouri Jan. 2004 – Jan. 2005

Quality Engineer

Develop and perform manual Regression testing on the Enterprise ECARS 2.0 system.

Developed test cases for the Rates & Rules component of the project.

Developed and executed test scripts for the Rates & Rules component of the project.

Documented and recorded all testing identified deviations.

EDUCATION

M.B.A., Information Systems, Washington State University, Pullman, Washington 1998

B.S.B.A, Management Information Systems/Personnel Management,

University of Nevada, Las Vegas, Nevada 1991

AF Veteran

TECHNICAL SKILLS

Multi-Platform Computer Systems: DeskTop, Mainframe, LAN, WAN, Client-Server, Laptops, Phones, iPhones, iMac

Bull Mainframe Systems: TSS, EDT8, FRED, LOUIS, BETTER, JCL, COBOL, TPTALK, IDSII Schema/Sub-Schema

UNIX/AIX Platform: SEOS, Unix, Linux, VI, SAR, TOP

Middleware: Web methods, CEON, EDI, API

Databases: Oracle, SQL, PL/SQL, Sybase, ACCESS

Networking: Go Global, FTP

Programming Languages: HTML, XML, .Net, Ajax, JavaScript, SOAP, PERL, VB, C, Java, FORTRAN, and Assembly Languages: GMAP, MAP

Software: Oracle, ACCESS, FileMaker Pro, Office Pro, Remedy, Novell Groupwise, Novell Application Launcher, SQL32, Socbox, Glink, CorelDRAW, Adobe Acrobat, Rational SQA Team Test, Rational Requisite Pro, Rational Test Manager, Rational Robot, Requisite ClearQuest, Delrina FormFlow, MS FrontPage, Winfax Pro, TOAD, SQL, Terminal Server, SAP, Citrix, Rapid SQL, Telnet, StarTeam, Silk Central Test Manager (SCTM), Quality Center (QC), Snagit, Putty, Xterm, PL SQL Developer, Notepad++, WinSCP, Magic, Microsoft Lync, Sharepoint, Visual Studio Team System Web Access (VST), Android.

Automation Tools: SCTM, Silk Performer, Rational, JMeter

Methodologies: RUP, SDLC, Waterfall, SCRUM, Agile, ATDD

Types of Testing: Functional, Regression, System, Performance, Stress, Usability, Acceptance, User Acceptance Testing, Black Box, White Box

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