Resume
Imtiaz Hussain
Al-Nahda, Dubai ■
United Arab Emirates ■
*********@*****.*** ■
IT Engineer, System Administrator, Endpoint Security Analyst Professional Profile
Proven experience with intrusion detection systems, intrusion prevention systems, anti-virus and end point security solutions
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Web Domain / Website Hosting.
Excellent command of running projects employing industry standard project management techniques.
Extensive documentation and training experience.
Successful project and technical team leader and motivator
Expertise of designing implementation scenarios and monitoring Advance Persistence Threat Prevention Solutions
Expertise of designing, implementing and monitoring Next Generation Intrusion Preventions Systems & Firewalls.
Good technology generalist, with a good understanding of all aspects of IT especially architecture.
Ability to quickly acquire and utilize knowledge on new technologies and solutions, emerging threats and vulnerabilities
Good understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP, etc. Operating Systems: Windows 10, Windows 8.1, and Windows 7. Microsoft Servers: Windows Server 2016, 2012 R2 and 2008 R2. Communications Skype for Business and Exchange Server 2013 Software: Microsoft Office 365, 2016, 2013, and 2010. Virtualization: Hyper-V 2016, Hyper-V 2012 R2 and VMware. Networking: LAN/WAN, VPN, TCP/IP, Cisco and Managed Switch Configuration Protocols: DNS, HTTP, IMAP/POP3, SMTP, LDAP, DHCP, NAT. Anti-Virus: Kaspersky, Symantec, and MacAfee Antivirus Endpoint Protection Databases: SQL Server 2014, 2008, 2005 and MySQL.
Cloud: G Drive for Business, Dropbox for Business and Microsoft 365 Email: Gmail Business Email integrated with active directory, Office 365 with Business Email integrated with active directory
Backup: Symantec Backup Exec, Backup for Office 365, Windows Backup, NAS backup, Symantec net backup and Symantec DLO.
Security: Microsoft bit locker, Symantec desktop encryption, Symantec email encryption and Symantec Email Security. Symantec Endpoint Protection. Professional Accomplishments
SCS Symantec Certified Specialist Endpoint Administrator 12.1 (Exam:250-315)
MCP Microsoft Certified Professional (Exam:70-697)
Microsoft Specialist Configuring Windows Devices (Windows 10 Enterprise)
MCITP Server Administrator / Enterprise Administrator
CCNA Cisco Certified Network Associate (Training) Education
Masters in Computer Science Virtual University Lahore, Pakistan
(2012)
Professional Experience
Dubai Police General Head Quarter (Outsource from CNS) Dubai, United Arab Emirates
Endpoint Security Analyst
Nov 2016 to Present
Responsibilities
Responsible for leading a team of technology professionals in providing 24x7x365 production support of information protection tools and solutions
Administering Symantec Endpoint Protection Manager with 10,000 clients
Install, maintain and monitor Symantec Antivirus and other modules of SEPM including GUPs
Security threat detection and mitigation, Upgrading Anti-Viruses for Malware defense on End- User Devices. Managing new site Installations and projects
Configure live update process. (Manual update from Symantec website if there is no internet connectivity. Use the Intelligent Updater files, Use the v5i32 executable file for 32-bit client and Use the v5i64 executable file for 64-bit client)
Ability to conduct in-depth forensic analytical studies and investigations.
Manage SONAR scans. Manage Firewall and Intrusion Prevention policies.
Manage Application and Device Control policies, Configure replication and load balancing.
Interface the Symantec Endpoint Protection Manager with Protection Center.
Configured Ports blocking for torrents and unused traffic ports on Endpoints and Servers
Successfully Migrated of SEPM 12.1 to SEPM 14 and Symantec NAS 7.5 to 7.9
experience in handling policy management and signature updates for endpoint security solutions
managing multiple third party vendors in delivering security services
Work with SOC Team to enable their learning and understanding of support processes and procedures and to assist in information and knowledge transfer Liwa International School
Falaj Hazza, Al Ain, United Arab Emirates
System and Endpoint Security Administrator
Feb 2016 to Nov 2016
Responsibilities
Installing and configuring computer hardware, software, systems, networks, printers and scanners
talking to staff, student and admin users to determine the nature of problems and investigating, diagnosing and solving computer software and hardware faults
Configure Symantec AV policies on the server and apply it onto every type of clients and create installation package for every type of client machines.
Configure live update process and checking regular synchronization and monitoring to ensure signatures are updated.
Perform administrative tasks to configure, deploy and sustain Symantec AV clients installed and operational on all Servers & Workstations.
troubleshoot all issues related to signature downloading or updating and troubleshoot all issues on virus infections / prevention
Install and support local area networks LANs and WANs more than 3000 users.
Trained 3000 end users on security processes, procedures and risks via the company’s first security education program, which is being rolled out companywide.
Maintain network and computer system security and ensure that all systems are operating correctly.
Configuring Active Directory, Group Policy, Windows updates and patches, server migrations and optimization.
Detect security issues, create customer tickets and manage problems until closure
Provide security monitoring, event analysis, and countermeasure proposals
Reduce Risk by providing and maintaining Data Leakage Protection tools
Provide security overview for the place of performance, Safe policies, afterhours access policies/procedures, adherence to clients security procedures Onix IT Solution
Business Bay, Dubai, United Arab Emirates
System and Endpoint Security Administrator
April 2015 to Feb 2016
Responsibilities
Messaging & Office 365 Administration
Provided day-to-day support to clients (Troubleshoot problems reported by clients). Technology implementation as well as long-term project management for small to medium size organization.
Hyper V implementation and support for commercial clients utilizing best practices for availability, reliability, and performance of computer.
Deploying and managing Antivirus (Symantec, Kaspersky, and McAfee) endpoint protection enterprise edition.
Configuring and supporting file servers, WDS server, and WSUS server.
Worked on NAS (Network attach storage) and set back up on daily basis.
Deploying Symantec DLO (desktop and laptop option)
Conducted desktop, server or network perimeter security audits
Work directly with Member Firms and end users on operational problem resolution, and on event, policy, and incident resolution
Ajwa Enterprises, Real Estate Agency
Islamabad, Pakistan
IT Specialist
Nov 2013 to Mar 2015 (1.5 Year)
Responsibilities
Administration and Implementing Server Images, User and Group management with Active Directory Domain Services (AD DS) and Group Policy, Remote Access and Network Policies, Data Security, Monitoring and Update Management.
Responsible for all aspects VMware installation, configuration and support.
Setup and maintain a Virtual Lab supporting VMware and Microsoft Hyper V.
Deploying and Managing Symantec Endpoint Protection.
Manage all domains through Symantec Endpoint Protection console
Created and managed Mailboxes, Distribution Lists, and Public Folders.
Enterprise backup solutions and disaster recovery, fail over of Mailbox server Dag.
Installed, configured and set policies for Symantec Mail Security on Exchange Servers NADRA Technologies (National Database and Registration Authority) Headquarters Islamabad, Ministry of Interior Govt of Pakistan. Zonal Technical Assistant (Endpoint Support Engineer) November 2004 to November 2013 (9 Years)
Configure and Installation of Windows Server 2000 2003, 2008.
Configure and Install Windows 2000 professional, XP, Vista and Windows 7 Enterprise.
MS outlook 2003, 2007 and 2010 Configure on Client workstation.
Configure Access Point, Router
Installation and configuration of NADRA software (ERP, CRM and ID card applications)
Install and configure License of biometric devices (Segam, Cogent and Cross match)
Install and configure License of AFIS (Automated Facial Identification System)
Create backup SQL and Windows Servers daily basis/ Symantec Backup 2012
Processing of CNIC/ Smart Card (Computerized National Identity Card)
Installation of Kaspersky Enterprises (Endpoint more than 450 clients)
Monitoring - printers, disk space, network, servers and workstations, performance, and security, and all log files regularly