Dr. Kulbir Bhatti
778-***-**** • ac69x1@r.postjobfree.com • Vancouver, BC • www.linkedin.com/in/kulbirbhatti/ PROFESSIONAL PROFILE
Highly motivated, quick learning, and committed team player with over 5 years of experience in solving business problems and achieving better outcomes in healthcare industry. Contributed to success of organizations of various sizes and maturity including a Big4, a large Fortune-500 company, a medium sized IT company and startups. Acquired extensive cross-functional experience across IT, operations, strategy, team-building and consultative sales. Professional skills include:
• Business analysis (CBAP)
• Consulting - health & technology
• Scaling startups
• Process re-engineering
• Research & financial analysis
• Strategic IT transformation
• XML/UML
• Google Suite
• MS Office
• SQL & Python
WORK EXPERIENCE
InputHealth, Vancouver - Account Executive
April 2018 - July 2018
• Promptly responded to client enquiries via in-app chat support, email, or phone.
• Set up client accounts and assisted with customization, implementation and training.
• Created responses and tutorials for FAQs, reducing response times for support. Telus Corp, Vancouver - B2B Sales Consultant
November 2017 - April 2018
• Consultative sales as a part of Small Business Solutions (SBS) team.
• Set up demo meetings and coordinated presales engagements to showcase solutions.
• Account Management responsibilities for all accounts acquired directly.
• Visited 40 businesses daily (average), helping them with their requirements and consistently producing weekly sales figures among top 3 consultants in office. PwC (PricewaterhouseCoopers), India - Experienced Associate May 2017 - November 2017
I contributed to the Health Industries Advisory vertical of Management Consulting practice, through the following:
• Multiple operations optimization projects for healthcare and life sciences clients.
• Perioperative transformation using analytical tools for a major academic medical centre.
• Research and whitepaper on climate change resilience of US healthcare infrastructure.
• Gap analysis & product recommendation assignments for IT transformation projects. Dr. Kulbir Bhatti • 778-***-****
AAA HealthCare, India - Assistant Director
September 2016 - May 2017
A boutique healthcare consulting firm where I spearheaded technology and strategic initiatives as follows:
• Reduced 90% product development cost by identifying and using open source and low cost platforms for telemedicine and medical tourism business vertical.
• Created business plans and scale-up strategy for all lines of business.
• Created a detailed feasibility report and a strategic roadmap for a client looking to enter global healthcare industry.
Tracxn Technologies, India - Lead Analyst
May 2017 - November 2017
Tracxn has the largest team of analysts tracking global startup ecosystem. My contribution was:
• Set up the Healthcare vertical, and grew the team size from 2 to 16 Analysts who tracked global healthcare technology industry.
• Created due diligence reports and improvised market thesis regularly by tracking trends and white-spaces, helping clients (and in-house incubator) with investment and M&A decisions.
• Hired and trained over 15 analysts at organizational level after thoroughly evaluating their skills through case studies and in-depth interviews. Syntel Inc, India - Business Analyst
May 2017 - November 2017
As a part of one of the top 50 medium sized IT firms in US, I contributed as follows:
• Facilitated end-to-end software development life cycle (SDLC) using Waterfall or Agile methodologies, and joint application development (JAD) sessions with stakeholders.
• Elicited requirements and created business requirements documents (BRD), system requirement specifications (SRS), functional specifications and technical specifications.
• Extensive experience with MS Visio for UML-based process modeling, use case diagrams, activity diagrams, sequence Diagrams and wireframes.
• Collaborated with testing/QA teams to develop necessary test plans and test cases.
• Conducted gap analysis, user acceptance testing (UAT), risk analysis and mitigation plan, cost benefit and ROI analysis.
• Well versed with principles of value based care, Medicaid, Medicare, HIPAA, EDI and ICD.
EDUCATION
Tata Institute of Social Sciences, Mumbai (India) - Master of Hospital Administration 2011-2013 (Canadian equivalence: Postgraduate diploma in healthcare management) Government Dental College, Amritsar (India) - Bachelor of Dental Surgery 2005-2010 (Canadian equivalence: Bachelors degree in dentistry) REFERENCES
Available on request