Project Manager Management

Gregory Leytman

214-***-**** ********@*****.*** https://www.linkedin.com/in/gregory-leytman-7247a03a/

Accomplished Director

Accomplished Business and Technology Leader with diverse background in Program Management, Quality Assurance and Integration & Implementation from small projects to very large system/business transformations while focusing on growth, high profitability and operational excellence. Key skills include strong customer interaction skills, proficiency with both waterfall and agile development methodologies, unique expertise in leading complex implementations and establishing testing operations. Extensive experience working with multicultural and geographically distributed teams with ability to influence, motivate and conduct organizational changes. Effective P&L management of millions in revenue. Possesses excellent communication, presentation, and collaboration skills. Trilingual – English, Russian, and Hebrew. PMP certified.

Professional Skills

Industries: Telecommunication, Video and Broadband

Areas of expertise: Billing and Customer Care systems, Telecom industry IT support, Software development, Production support, Data Conversion and Data Migration, Customer interaction, Testing of wireless and wire line systems (System Test, Functional Test, UAT, and End-To-End), Systems implementation and integration of acquired companies into the IT platform for CRM, Billing, Sales negotiation and Mediation services.

Working Environments: Multiregional, Multicultural & Multilingual

Gregory Leytman

214-***-**** ********@*****.*** Page 2

Professional Experience

Amdocs Inc. USA (Current): NASDAQ: Dox, 26K+ employees – Multinational Corporation specialized in software and services for communications, media and financial services providers and digital enterprises. Over 350 customers in more than 85 countries

Amdocs, Inc.

Senior Customer Engagement Director, AT&T Mobility / Mexico Division 2016 – Now

Responsible for quality engineering in North America accounts including AT&T BSS wireless consumer and att.com (team of over 250 engineers onshore / nearshore / offshore).

Oversaw and managed the full Business Support System (BSS) and Operations support systems (OSS) transformation program delivery, testing and implementation for AT&T Mexico (acquisition of Iusacell and Nextel)

Accountable for over $70M yearly P&L.

Led DevOps transformation to achieve efficiencies and reduced time to market.

Led transformation from monolithic projects to Microservices implementation.

Customer Engagement Director, AT&T Mobility and Entertainment Division 2012 – 2016

Successfully initiated and delivered quality engineering services for major projects including Mobile Share, AT&T Next, and Connected Cars.

Initiated large efforts on automation and customer focused testing.

Accountable for $50M P&L Testing Operation.

Led testing and implementation operations (team of over 200 engineers onshore / offshore).

Project Manager, AT&T Mobility Division 2009 – 2012

Led the testing and implementation operations (team of over 100 engineers onshore / offshore).

Overachieved all committed quality pre-production and production KPIs and SLAs through automation and innovated solutions.

Overachieved Bill Accuracy production SLA by introducing new line of testing operation focusing on Bill Accuracy.

Progressive development and managerial positions within Amdocs 1999 - 2009

Education and Certification

Bachelor’s Degree in Statistics and Mathematics, Bar Ilan University, Israel

Associate Degree in Computer Systems, Riga Polytechnic Institute, Latvia

PMP, 2009

SAFe 4.5, 2018

Management and Leadership Training, 2016

CompTIA Cloud Essentials and Introduction to Network Design and Management, 2017

Languages

English, Hebrew, Russian (native)

Work Authorization: USA citizen

Managerial Skills:

Account management

Pre-sales & Business Development

P&L Management

Program & Implementation Management

Vendor Management

Software QA & Testing Operations

Functional / Operational:

Software Solution Development, Integration and Implementation

DevOps & Agile methodologies

Functional & Non-Functional Testing

Cloud Transformation

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