Senior Project Manager Scrum Master

QUALIFICATIONS PROFILE

Growth-focused and seasoned professional with wide-ranging experience in all aspects of project and Scrum management; backed by strong background in field service engineering and network administration within telecommunication industries. Expert at developing and implementing innovative strategies, business plans, and best practices, as well as driving process improvements to attain set-forth objectives and goals. Effective leader and concept-to-execution driver, with proven expertise in accomplishing various projects from inception to completion and delivery. Recognized for strategic and proactive management approach in identifying complex solutions and coordinating team efforts to maximize productivity and efficiency. Armed with excellent communication and interpersonal skills to build strong relationships and work collaboratively with vendors, key clients, and other professionals of all levels.

AREAS OF EXPERTISE

Change/Process Management and Implementation Servant Leadership Data and Requirements Analysis

Project Development Life Cycle Agile and Waterfall Methodologies Collaborative Problem Solving

PROFESSIONAL EXPERIENCE

AT&T Wireless § Atlanta, GA

Senior Technical Project Manager 2014–Present

Offer full oversight to all facets of technical project and program management, which involves improving technology and coordinating with numerous organizations and suppliers

Recommend strategic and technical direction to Project and Program teams, responsible for a variety of high-value, complex projects, as well as to multiple organizations and outside suppliers or vendors

Provide sound recommendations and actions to analyze and resolve problems

Hold responsibility in identifying scope of projects, preparing and managing time and cost schedules, and driving projects through to completion and closeout

Effectively handle transport delivery processes for projects across six northeast region markets as a subject matter expert

Take charge of updating milestone progress, establishing goals, and discussing prevailing issues on projects, including new site builds and upgrades and modifications in both public and enterprise spaces through weekly and impromptu discussions

Perform writing and submission of production curve and issues reports, and progress projections to leadership of assigned business unit and adjacent organizations

Utilize data from multiple sources to maintain regional Ethernet to the cell site (ETTCS) Tracker to render a clear snapshot of current status and next steps for up to 200 projects

Lead the monitoring, reporting, facilitation, and timely delivery of ETTCS projects related to new site builds and long-term evolution (LTE) overlay projects in New England, Upstate New York, New York City, New Jersey, Eastern Pennsylvania, Washington and Baltimore, and Virginia or West Virginia markets

Serve as transport project manager in the regional Project Management Office (PMO) organization in support of ASG projects throughout the Northeast Region

Render updates and support to transport orders by conducting weekly meetings with ASG project managers, senior real estate managers, and leadership in each market

Career Highlights:

Spearheaded the organization and execution of process improvements, expedited cycle time of longest lead critical path item common to all New Site Build projects by 20%

Expertly recovered $2.4M by identifying and resolving an issue regarding a double payment

Succeeded in attaining timely completion and quality deliverables for 6 to 10 projects worth $2.5M each by managing cross-functional teams ranging in size from 5 to 25 team members using both Agile and Waterfall project management methodologies

Introduced a Transport Tracker in Excel for Northeast Region Antenna Services Group and posted to SharePoint regularly, enabling project managers and leadership to monitor milestone progress for transport delivery critical to successful project completions for up to 180 projects at any given time

Matrix Resources § Atlanta, GA

ASG Transport Project Manager (Contract Position), AT&T Wireless 2012–2014

Monitored and expedited timely completion and provision of ETTCS transport for ASG projects in the Northeast Region

Facilitated weekly transport meetings with ASG E2E project managers

Carry out compilation, posting, and dissemination of other reports regarding ASG projects as requested by leadership

Oxford International § Richmond, VA

CPDO Project Manager (Contract Position), AT&T Wireless 2010–2012

Executed keen monitoring and progression of ETTCS, TDM, and microwave transport design, delivery, and provisioning in connection with market macro projects, new site builds, carrier adds, high utilization and congesting sites, and TDM to ETTCS migrations

Completed compilation of data and preparation of materials for director-level review semi-annually and as needed throughout the year

QuadTech, Inc. § Sussex, WI

Field Service Engineer, Field Service Division 2005–2010

Offered installation and implementation of data collection and automated control systems designed for the printing industry

Coordinated installation efforts and guaranteed fulfillment of targets and timetables and compliance with processes

Oversaw installation of electronic ink desks, color, register, cutoff control, and print run reporting systems; and creation and modification highly customized configurations to maximize customer return on investment (ROI)

Presided over training of press operators and pre-press personnel on best practices in operating control systems

Accomplished integration of Windows-based control and reporting systems into customer Internet Protocol (IP) networks, enabling remote support, communication with Pre-Press Department, and enabling customer retrieval of reports while maintaining adherence to customers network configuration and security requirements

Earlier Position Held:

Act One Staffing § Brookfield, WI

Network Services Manager (Contract Position), SBCLD 2004-2005

MILITARY EXPERIENCE

United States Marine Corps Veteran

Aviation Supply, Corporal (E4), Active Duty, Honorable Discharge 1995-1999

MAJOR PROJECTS

2017 Princeton oDAS

Role: Project Manager

Company/Client Name: Princeton University, Princeton, NJ

Overview/Objective: New Site Build

Performed installation of outdoor DAS on and around campus of historic Princeton University

Addressed various permitting, regulatory, and engineering issues as overseeing organizations were very sensitive to maintain historical and natural integrity of the campus and town

Provided a solution that accommodated all stakeholders and increased coverage on campus and in the surrounding area

2015–2017 Back Bay oDAS

Role: Project Manager

Company/Client Name: Boston Back Bay, Boston, MA

Overview/Objective: Multi-Phase New Site Build

Effectively managed a very large outdoor DAS project with a total project budget of more than $10M across all phases

Worked with team to find creative solutions for cable installation, node locations, and antenna mounting solutions in order to satisfy stakeholder requirements

2015–2016 City Center iDAS

Role: Project Manager

Company/Client Name: City Center, Washington, DC

Overview/Objective: A new DAS covering multiple commercial and residential buildings within high-

end multi-use complex in downtown DC with high complexity due to large number of vendors and stakeholders with diverse concerns and resource challenges

Succeeded in completing phases 2 and 3 of the project within the deadline and budget despite inheriting the project months behind schedule and over budget in its initial phase

Overcame significant challenges and re-established trust with customer after a key vendor failed to meet expectations and had to be replaced

2015 NAVAIR iDAS (ISE)

Role: Project Manager

Company/Client Name: Naval Air Warfare Center, Patuxent River, MD

Overview/Objective: A new Enterprise (customer-paid) DAS providing coverage in headquarter

building at NAVAIR Systems Command

Played a key role in the successful and timely delivery of the project and maintenance of a high level of customer satisfaction by exhibiting professionalism and technical competency and providing transparency and honesty to the customer throughout the project lifecycle

Partnered closely with customer to ensure adherence to stringent security protocols and access restrictions

2014 Price Waterhouse Coopers Indoor Distributed Antenna Systems (iDAS)

Role: Project Manager

Company/Client Name: Price Waterhouse Coopers, Washington, DC

Overview/Objective: A high-visibility project at PWC office location on Pennsylvania Avenue in DC

Led the Project Team to successfully deliver the project on a compressed timeline to meet customer needs

Collaborated closely with RF Engineering Team to create a custom design that provided quality coverage to all PWC areas despite signal interference from a nearby outdoor site

EDUCATION AND CREDENTIALS

Bachelor’s Degree in General Studies, with Emphasis on Management Information System: 2010

Limestone College § Gaffney, SC

Associate’s Degree in Computer Technology (Networking): 2003

Aiken Technical College § Graniteville, SC

Project Management Professional (PMP) [Valid Until: May 2021 Project Management Institute (PMI)

CSM – Certified Scrum Master (CSM) [Valid Until: Sep 2020 Scrum Alliance

Microsoft Certified Professional (MCP) 2003 Microsoft

Network + Certified Professional 2003 CompTIA

A+ Certified Professional, 2004 CompTIA

Cloud Computing Silver Certification, 2018 AT&T University

Application Programming Interface (API) Bronze Certification, 2017 AT&T University

Technical Development Platform Bronze Certification, 2017 AT&T University

Data Analyst Certification, 2018 AT&T University

E911 Certification, 2011 AT&T Wireless

Transformation Learning Series: Technology Transformations Track 2015 AT&T University

WF2020 - Project Manager, 2017 AT&T University

Agile PG/PM: Technical Project/Program Management, 2017 AT&T University

SELECTED TRAINING

AT&T:

2018

Agile Team-based Estimation Handling Agile Defects Agile Product Portfolio Overview Intro to Cloud Computing Agile Principles and Culture Managing Backlogs at AT&T Technology Trends Webinar Big Data: As a Service 5G Technology Overview Big Data Technical Component Interactions 5G and Access FirstNet Network Big Data Opportunities and Challenges AT&T Edge Cloud Overview Media Industry Overview Ecosystem for Hadoop 5G Leadership in the US FirstNet Introduction Overview of Design Thinking Data Analytics/Data-Powered Solutions Big Data: Governance and Policy Agile Scrum Ceremonies Agile Scrum Teams and Roles Agile User Stories Encouraging Team Communication and Collaboration Agile Overview Negotiating the Best Solution Cloud Development Guidelines Overview of the ITIL Service Lifecycle ITIL Service Strategy Concepts Communication for Customer Engagement Agile Social Agreement Big Data: Technology Components and Basics Hadoop and MapReduce Secure J2EE Deployment Casewise Overview Leveraging JIRA Platform for Development Project DevOps Culture Pivot DevOps Transformation Job Aid Visualization of Data Part I and II Data Driven Decision Making

Measure, Mod Relation between Var Six Sigma Basic Probability and Statistical Distribution Six Sigma

Measurement System Fundamentals Project Schedule Management Data Visualization: Essentials

Business Analysis Activities and Tools Big Data Assessment Six Sigma Data and Root Cause Analysis

Data Gathering And Analysis Security and Access Control (OP 78) Agile 2.0 Practitioner Specialization

Agile PG/PM: Agile Development Specialization

2017

Decision Making HMM v12 Network Functions Virtualization and Assessment

Design and Development Agile 2.0: Moving Towards Agile at Scale Big Data Budgeting HMM v12

Designing Products to Fit the Channel AT&T Business Offer Information Library

Application Programing Interfaces Virtualization and Cloud Computing Performance Development

Innovation Implementation HMM v12 Leading People HMM v12 Planning Project Costs

Controlling Project Costs Planning and Preparing an Operational Budget Virtual Collaboration

Planning Project Human Resources Managing Internal Dynamics in a Team

Managing Stakeholders on Agile Projects Build Relationships and Credibility

Customer-Driven Project Implementation: Customer Needs to Requirements

AT&T Code Of Business Conduct 2017

2016

Influence a Positive Change Mindset & Culture The Case For Trust – Recorded Retrospectives

Leadership Speed Workshop Capital Budgeting and Forecasting Team and Customer Relationships Project Scope Management Project Time - Schedule Management Project Management Principles

Introduction to Program Management Cyber Security: Protect and Defend Scrum Overview

Making Smarter Strategic Decisions Records and Information Management Scrum Teams and Roles

Effective Project Communication Management EX Report Privacy Incidents Policy Review

Handling Defects in Agile Agile and Waterfall Blended Initiatives Agile in It Agile Metrics

Agile Ceremonies and Output Agile Application Change Management Iteration and Release Planning

Agile Project Management Essentials Program Management Reading- OAAPGMRD Executive Overview

Agile Concepts and Competencies Agile Boot Camp Managing the Backlog Team-Based Estimation

Requisitioner Training Iterative Development

TECHNICAL ACUMEN

Software:

Microsoft Office Suite (Word, Excel, and PowerPoint)

Programming Languages:

Python R SQL

AT&T Tools:

EPADD ESNAP uTRACK NAM DB Granite CSS, IWOS Ally CANOPI Mobius PACE

Contact this candidate