SKILLS AND INTERESTS
Strategic thinker with strong organizational and analytical skills, coupled with exceptional attention to detail
Solid time management and multi-tasking skills with experience in a high-paced work environment
Persuasive, solution-oriented communicator with highly effective motivational skills
Proficient in both written and oral English, Spanish, Russian and Belarusian
Strong knowledge and complete understanding of Software Development Life Cycle (SDLC), RUP, Agile Testing, Waterfall Testing
Knowledgeable in MS Office, Adobe Acrobat Reader, Innopac, Millenium and Gladis systems, as well as basic HTML skills, Photoshop and Virtual Design
Experience with Selenium IDE, ALM, HTML, SQL Server, Hogan/Mainframe/Host Systems
EXPERIENCE
Wells Fargo Bank San Francisco, California
Wholesale Systems QA Analyst February 2016-September 2017
Performed host file testing and other forms of infrastructure validation
Timely turnaround/results, including regression and test validation
Provided test results to project QA Lead, partner testers and developers
Analyzed, tracked, reported and managed application issues and defect metrics by utilizing synchronized dual bug tracking systems using HP Quality Center/ALM (Application Lifecycle Management) and JIRA.
Analyzed project documentation: Business Requirement Documentation, Functional Specification Documents, User Stories, Copy-decks, Message Matrixes, Design Mockups-Wireframes to detect any inconsistencies during the early stages of the project
Developed testing documents such as Test Plan, Test Cases, Test Suites, Test Schedule, Resource Assessment and Use Cases
Performed cross browser testing for Windows and Mac OSX platforms using physical machines and virtual lab
Performed various types of testing, such as Ad-Hoc, Functional, User Acceptance, System, Integration, End to End, Smoke, Sanity, Regression and Negative testing
Tested mobile version of web application using virtual mobile labs on Android and iOS devices
Participated in production deploys
Tested application responsiveness at different breakpoints, and on portrait and landscape modes
Attended Weekly Status Meetings and Monthly Score Card Meetings to monitor testing efforts during various testing cycles
Innovative Nerds Burlingame, California
CRM and Website QA Analyst January 2014 - December 2015
Tested a custom CRM to simplify agent to customer’s interaction within a travel agency
Developed, managed, planned, implemented, and intensively validated new code in DEV and PROD environments on a weekly basis by using agile testing
Designed and updated manual test cases per business requirements
Modified existing software to correct errors, upgrade interfaces and improve performance
Logged defects and tracked the QA process from DEV to PROD environment
Communicated with the remote development team on a daily basis; worked effectively with design teams to ensure software solutions elevated client side experience
Consulted regularly with customers on project status, proposals and technical issues
Prepared detailed reports concerning project specifications and activities
ITT Innovations Palo Alto, California
QA Analyst April 2013 - November 2013
Tested a mobile application developed to communicate within BEAM network for free and make long distance and international calls at discount prices
Conducted Localization testing: validated UI flow, app page layouts, user interactions, including proper local language, currency, time zone (date and time format)
Validated application functionality for a variety local Internet Providers (Verizon, AT&T, A-Mobile)
Created and executed test cases for the application components (Registration, Calls, Text Messaging, Contacts)
Performed ad-hoc, usability and regression testing in QA and production environments
Analyzed software failures, reported issues to Bugzilla; performed Bug verification testing
Tested applications using different mobile devices and Android Virtual Device
Participated in regular project team meetings to discuss testing procedure and assignments
Communicated with QA team members and developers to resolve testing issues
EDUCATION
UC Berkeley Berkeley, California
Bachelor of Art in Spanish Language, Bilingual Issues, Russian Language and Literature May 2008 - May 2012
GPA: 4.0