Customer Service Representative

*

Laura Nunez

**** * ***** **. *** Angeles, California 90047

Contact: 323-***-****

Email: *************@*****.***

Objective: Seeking a job where I can best utilize my skills as an optical dispensing member to an organization. Summary: Bilingual individual with experience with inventory, loan rep, money handling, shift leader, and customer service. As well as 3years of optical work including dispensing glasses to patients, checking patients insurance and billing insurances like VSP,EyeMed, Davis vision, and MES. Also familiar with EHR program. Skills:

• Optical Dispensing

• Vision Billing

• Frame Adjustments

• Frame Selection

• Understanding of Prescriptions

• Pre-testing

• HIPPA certified

• Bilingual Spanish

• Inventory

• Microsoft Word

Education: -American Career College (2014)

Los Angeles - Optical Dispensing

-Medical Terminology Certificate (2010)

Gardena – Carson CAS

-Youth Opportunity Unlimited High School

Diploma (2003)

Experience:

-Priority Vision Optometry (Aug 2015 – Current)

Duties include: Dispensing glasses to patients, billing vision insurance or patients, light cleaning, inventory of frames, and opening and closing store at times, setting up appointments.

-In Home Supportive Services (May 2006 – Current)

Duties included: Patient home care.

-Money Mart (Jan 2003- Feb 2004)

Duties included: Customer service representative through Western Union. Make money orders, faxes, loans, and kept store presentable.

-Target (Nov 2001 – Mar 2002)

Duties included: Worked in electronics department assisting customers with their needs.

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