Manager Sales

JOHN KLEMENC

Buford, GA ***** • Cell: 470-***-**** • ***********@*****.***

Professional Summary

Dedicated Store Manager with more than 19 years in managing people and managing all store operations. Well-versed in directing personnel, creating effective merchandising projects and developing people to reach their goals.

Skills

Opening and Closing Procedures Staff Training and Development Data Management Managing Profit and Loss Statements Work History

General Manager 02/2016 to Current

Party City – Cumming, GA

Interview job candidates and made staffing decisions on all levels. Conducted annually inventories and assist other stores with assistance. Received extensive training on multi-unit management. Helped conduct operational audit in all district stores. Designed planograms for all stores for different seasons. Boosted gross yearly profits by 2% in under 11 months. Reduced and controlled company expenses by putting procedures in place to reduce shrink, improve receiving product accuracy and simplifying inventory procedures. Improved seasonal transitional processes to exceed customer experiences. Exceeded sales goals by at least 4% for 5 quarters in a row. Store Manager 06/2007 to 12/2015

The Home Depot – Snellville, Roswell, Alpharetta, GA Operating stores ranging from 25 million to 62 million. Consistently makes year end and monthly sales goals. Twenty-two quarters of exceeding sales net profit and inventory turns. Interview job candidates and made staffing decisions on all levels. Managed staff of 320 associates, 17 team leaders and 4 assistant managers. Identified employees to specific duties to meet the best needs of the store. Instructed staff on appropriately handling difficult and complicated sales situations. Hired, trained and evaluated personnel in sales and service. Planned budgets and authorized payments and merchandise returns. Scheduled and led monthly and weekly store meetings for all employees. Increased profits through effective sales training and troubleshooting profit and loss expense areas. Completed profit and loss performance reports quarterly. Implemented a new ordering process pilot and identified inefficiencies in the process. Specialty Assistant Manager 06/2006 to 06/2007

The Home Depot – Athens, Dacula, GA

Interviewed job candidates and made staffing decisions. Manager On Duty 75% of working hours Assigned employees to specific sales departments to meet the business needs.

Hired trained and evaluated personnel in sales and installed sales. Trained and developed new associates on selling skills and key sales tactics. Operations Assistant Manager 05/2004 to 06/2006

The Home Depot – Dacula, GA

Manager on Duty 50% of working hours.

Identified operational deficiencies to make the store profitable. Managed logistics and freight to ensure fully stocked sales floor. Complete profit and loss performance reports quarterly. Trained and developed new associates.

Merchandising Assistant Store Manager 07/2001 to 05/2004 The Home Depot – Athens, Dacula, GA

Managed Merchandising and Pro Sales in the stores. Rolled out the new contractor program for the company. Hired trained and evaluated personnel in sales and merchandising. Trained and developed new associates on Pro Sales and key sales tactics. Department Supervisor 03/1999 to 07/2001

The Home Depot – Snellville, Dacula, GA

Interviewed job candidates and made staffing decisions. Assigned employees to specific sales departments to meet the business needs. Reordered inventory when it dropped below predetermined levels. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Education

Bachelor of Science: Computer Science, 1998

Georgia State University - Atlanta

Certifications

Executive Presence Certification

Store Manager Advance Development Certification

District Manager Assessment Certification

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