Mobile phone: +94 8805910/011*******
An Associate member of Indian Insurance Institute and also following
charted professionalism of Charted Insurance Institute in UK.
Carrier experience of almost 12 years related to all technical activities of life insurance business in terms of life proposal underwriting (medical,non-medical), policy servicing activities and claim settlements. This includes of handling medical claims pertaining to health insurance of general insurance business.
ASIAN ALLIANCE INSURANCE PLC (From 2015 - Up to date)
(Softlogic Life Insurance PLC)
Senior Executive (Life Claims Department- Health Insurance)
o Claims settlements (Health care indemnification benefit ) of
Health and Life insurance policies
o Processing E-claim settlements (Health care) and claims coding of
cashless insurance scheme by working as a member of the insurance
specific medical panel of the company.
o Customer handling - Pre-approving on medical prescriptions for
o Customer dispute solving- contacting customers directly during e-
claim process and explain them the reasons of rejection of the
claims with a view to avoid disputes
o Approving fund transfers from claims fund to customer account
o Authorizing vouchers to reimburse hospitalization cost in cash
o Attending to various claims studies in terms of claims ratio
analysis, innovations on dispute solving, sample auditing, claims
o Identifying fraudulent claims and presenting reports to the
management to take actions on the grounds of misrepresentation or
o IT system development for e-claim settlements process and claim
JANASHAKTHI INSURANCE PLC (2008-2015)
Senior Underwriter - Life Insurance
o Medical and non-medical proposal underwriting - specifying terms,
conditions, exclusions and dealing with reinsurer for the
applications beyond the quota share treaty limits.
o Bank assurance process - issuing and comparing quotations,
underwriting proposals, offering letters of acceptance, attending
to all activities of facultative reinsurance proposals
o Policy holders servicing process - loans,surrenders,paid-up and
part payment settlements, special revivals, and normal revivals,
endorsements, alterations, premium adjustments, deposit clearance
and policy cancellations.
o Preparing MI reports to be forwarded to insurance board of Sri
Lanka and insurance association of Sri Lanka and reports to the
o Stock controlling of Stationary - controlled and maintained stock
of the Life Insurance Department
o Customer caring - Performed the duties as a member of the call
center and counter service center.
o Attended to various underwriting process development studies in
term of auto underwriting, tab-proposals, e-policy document, as a
member of implementation of paperless process panel.
SRILANKA INSURANCE CO. LTD
Worked as an insurance assistant from 2005-2008 by involving in decision making as an underwriter & all the associated activities of life underwriting.
. Affiliate Member in Insurance Institute of India (AIII)
Financial Aspect of Life Assurance
Life Assurance Underwriting
Actuarial Aspect Of Product Development
Application In Life Assurance
. Charted Insurance Institute - Takaful Insurance (Advanced Diploma
SECONDARY & PRIMARY EDUCATION
D S SENANAYAKA COLLEGE- COLOMBO 7
. G.C.E Advance Level Examination in 2002.
Business studies A
. G.C.E Ordinary Level Examination in 1999 - 4 D's & 6 C's
EXTRA CURRICULAR ACTIVITIES
. Represented School Cadet Platoon from 2000-2002 & held senior corporal Rank in 2002
. Member of the school Rugby Team & participated 10 A- side Rugby
tournament in 2001 . Honored by School Senior Colours for 3 consecutive years for Cadetting from 2000-2003
ACADEMIC TRAINING & ACHIEVEMENTS
. Participated O.B.T training conducted by "Academy Of Adventure" at
. Three months "Advanced Excel Diploma" conducted by E-soft Metro
Campus in 2015
. Leader of winning team of the department of inter-department quiz
competition held by Janashakthi Insurance PLC in 2011
. Microsoft Suite : Office - Word, Advanced Excel, Power Point, Access
. Strong interpersonal skills with a good command of English
. Excellent team player and a team leader
. Hard working, willing to accept responsibilities and drive to take
. Date of Birth : 3 rd August 1983
. Sex : Male
. Marital Status : Single
. Linguistic Proficiency : English and Sinhala
NON RELATED REFEREES
Citizen Develop Business Finance PLC
No. 18, Sri Sangaraja Mawatha, Co.- 10
e mail - ruwan.nishantha@cdb .lk e mail -
Dr. Suranga Ranasinghe-
MD.Tbilisi (Georgia/Msc (S.B.U.)UK /Pgd. Dip. (University of Kelaniya)
Head of Life Claims
Softlogic Life Insurance PLC, Colombo - 03.
I hereby declare that the above particulars are correct and complete to the
best of my knowledge and belief.
ISHARA UPUL WICKRAMAGE