Mia Danh

** ***** **. ******, ** *****

PH# 781-***-****

OBJECTIVE

To secure a job where I can utilize my experiences and knowledge to continue growth within a positive work environment

QUALIFICATIONS/SKILLS

Extensive entry writer experience and familiarity with all entry types

Knowledge of regulatory compliance issues

Government regulatory knowledge – Customs and OGA

Dangerous Goods knowledge

Professional Communication skills

Proficient in Microsoft Word, Excel, PowerPoint and Outlook

Experience with streamlining workloads, dividing workloads according to volume etc.

WORK EXPERIENCE

April 2017-Present

Dachser USA Air&Sea Logistics

580 Chelsea St. East Boston, MA 02128

Import Supervisor:

Overseeing all employees are working and meeting their daily expectation. Checking employees data entry is entered correctly and accurate. Providing clients with updates and status of their freight with the utmost customer service.

April 2012-April 2017

Expeditors l 300 Technology Drive Peabody, MA

Custom Brokerage Lead:

Oversee employees making sure all data entry information are entered accurately and cleared on time through customs. Update clients with daily status of their shipments with the best customer service skills in a fast pace work environment.

October 2011- April 2012

Fedex Office 600 Broadway Saugus, Ma

Center Consultant-:

Providing and helping customers with production and pack/ship services.

Production:

Printing and making banners, posters, business cards, etc. for customers by providing our very best customer service skills.

May 2008 – August 2013

Retrievex 4 First avenue Peabody, Ma

Floor Manager:

Assigned work to other employees where medical files are pick-listed, retrieved, and processed for delivery.

Validation Assistant/Data Entry:

Inputting and processing new patients’ medical information into Microsoft Excel spreadsheets. Making sure all new medical files are updated and scanned. Checking all daily list for hospitals.

March 2002- May 2007

A.J. Wright East Boston, Massachusetts

Customer Service Coordinator:

Responsibilities included-ensuring merchandise is unloaded from trucks, employees are available to assist customers at all times, and that phone inquiries were handled quickly and resolved. Making sure all register are accurate with money and transaction match end of day reports.

June 1999 - August 2002

Khmer Youth Family Center 196 Union St. Lynn, Ma 01906

Peer Leader:

Mentor/Tutor kids with homework and life problems. Provide monthly workshop and field trips for kids.

September 2001 - February 2002

Filenes' Basement Square One Mall, Saugus, Ma

Sales Associate:

Responsible for cleaning and organizing sales merchandise. Assisting customers with merchandise questions and issues.

EDUCATION

East Boston High School

Languages:

English

Vietnamese

Cambodian

References:

Tara Iannelli : 617-***-****

Ricky Soeng: 781-***-****

Mike Searcy: 617-***-****

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