Andrew Matthews

Phone: 815-***-****

Email: ac695p@r.postjobfree.com

*** **** ******

Rockford, Illinois 61107

Objective

To obtain a position that will allow me to use my organizational skills, educational background, and ability to work well with others.

Skills Summary

Diverse communication skills

Quick learner and self motivator with the ability to manage multiple projects

Proven leadership

Acknowledged for providing excellent customer service

Proficient in Microsoft Office applications

Type 30 wpm

Education

Rockford Career College (2012) Associates Degree

Business Administration/Marketing

Work Experience

April 2018-September 2018

Peopleready Staffing Service

Customer Service Representative

Assisting Waste Connections L.L.C Customer with making payments to their Trash and Recycle services via telephone/online. Also processing payments for Customer by using their Debit/Credit Card information.

May 2017- March 2018

ServiCom

Customer Service Specialist

Assisting customers with any concerns they had about their cable, internet and voice services via phone calls.

Sept 2009- May 2017

Zion Development

Front Office

Running front office, security, phones, scheduling. Responsible for front office at the Grand Apartments. Includes the greeting of all guests, answering phone calls, assisting guests with the application process, and procedures. Maintaining visitor log, entering all maintenance orders into the computer system and collecting and recording rent payments from tenants.

Jan 2015– August 2016

Expert Global Solutions

Customer Service Specialist

Assisting Verizon Wireless customers by answering any questions they had about their plans via phone calls and chat.