Crisandry Javier
**-*** ***** **** ***** Meadows, NY 11365
Mobile: 718-***-**** Email: ac695c@r.postjobfree.com PROFESSIONAL SUMMARY
Experienced with assisting management and reducing cost. Committed to excellence with a high focus on client service and satisfaction. Demonstrated the ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail.
CORE QUALIFICATIONS
• Proficient in Microsoft Office Suite (Excel - VLOOKUP, Pivot Tables etc.)
• Experience with SharePoint Online, Office 365
• The ability to quickly learn and understand new products, new IT systems and tools
• Basic SQL Knowledge
• Tableau experience – created Brand Safety privacy heat map for COO.
• 60+ WPM
WORK EXPERIENCE
GroupM February 2016 to Present
IT Support Analyst
• Analyze the cause of problems and provide the end users with a solution/workaround
• Supported SharePoint Online sites and Office 365 suite
• Created support guide documents
• Building end user training materials, § Leading end user training sessions
• Administer Adaptive Insights Budgeting tool - created new categories, levels and managed security and access
• Produce financial budget reports – Adaptive Insights Horizon Media September 2015 to November 2015
Accounts Payable Clerk (TEMP)
• Assisted vendors with all inquiries
• Researched and resolved accounts payable discrepancies thru Great Plains
• Compiled and prepared thousands of checks each month
• Demonstrated attention to detail and ability to work in a self-directed manner Waldbaums August 2011 to January 2014
Customer Service Rep.
• Handled all inquiries
• Reconciled receipt discrepancies
• Operated cash register with competence ensuring that the drawer is balanced at the beginning and end of each shift.
EDUCATION
Bachelor of Arts - Accounting and Economics 3.2 GPA, Queens College September 2010 to May 2015 Athletics, Collegiate Baseball, Queens College
• Trained with team - 15-20 hours per week while in season / Practiced 20 hours per week to execute strategies