Customer Service Pharmacy

Trishna Patel, Pharm.D

**** * ** **** **** Orange, CA 92869 * 316-***-**** * ac68x4@r.postjobfree.com

Professional Experience:

Pharmacist-in Charge, CVS/Health

Exceeded target budget for projected scripts 12% YTD and achieved target goals for customer service and pharmacist driven patient care services

Implemented and enforced new policies and procedures that increased staff productivity, reduced staffing inconsistencies, and streamlined basic operational workflow by increasing WeCare by 30%

Utilized My Schedule optimization algorithm to achieve target payroll goals of 83% YOY.

Referenced Manager Controlled Profits (MCP) to stay on track with target budgets, and exceeded target budget for projected scripts by 12% YTD

Total inventory excellence reporting (IER) increased by 60% YOY with emphasis in psycho-counting inventory, returning drugs, return of stock bottle compliance, strong-pac compliance.

Relief Staff Pharmacist,CVS/Health, Orange County, CA

Graveyard Pharmacist, Fullerton, CA

Staff Pharmacist, Fairfield,CA

Dispensing and immunization (TDAP, influenza, zostavax) functions in retail environment

Trained on automated dispensation robot, ScriptPro

Delegated managerial tasks such as action plans and monthly CII audits

Compound various special order prescriptions, including topical and orally administered medications

Veterinary Clinical Pharmacy Resident

William. R. Pritchard Veterinary Medical Teaching Hospital, Davis, CA

Functioned as inpatient clinical pharmacist which included attending rounds, providing drug information, and presenting case studies

Skilled in specialized veterinary compounding such as capsule, liquids and topicals and utilized aseptic technique for ophthalmologic compounds

Staffed Center for Companion Health (CCAH) small animal pharmacy and oncology pharmacy and prepared outpatient orders as well as all orders for inpatient chemotherapy infusion.

Received $30,000 grant from UC Davis to conduct a pharmacokinetic study assessing oral bioavailability of compounded and manufactured chloramphenicol in equine species

2017-2018

2015-2016

2015-2016

2013-2015

2013-2015

Unique Experiences:

Global Health Outreach, Antigua, Guatemala, Pharmacy Director

Global Health Outreach, Kisumu, Kenya, Pharmacy Director

Oversight and management of pharmacy

Selection of medication for pharmacy stock

Drug utilization review and interaction checks

International Veterinary Outreach (IVO) Volunteer Pharmacist, Nicaragua

OR pharmacist functions and protocol formulation for surgery in small animals and food animals

Performed all drug dosing calculations prior to surgery to assist in induction and reversal of anesthesia

Dispensed pre-op and post-op medications

Licenses and Certificates:

California Pharmacist License

Kansas Pharmacist License

BLS Certification for Healthcare providers, AHA

Immunization Certification

Publications:

Drug residues in poultry meat: a literature review of commonly used veterinary antibacterials and anthelminthics used in poultry

Journal of Veterinary Pharmacology and Therapeutics

Drug Store and Household Toxins

Plumb’s Veterinary Manual

Education:

The University of California, William R. Pritchard VMTH

Veterinary Pharmacy Clinical Resident

The University of Kansas, B.S., Pharmaceutical Sciences, Doctor of Pharmacy

Graduated May 2013

Wichita State University, B.S., Chemistry

Graduated Magna Cum Laude, Dec. 2008

2015-2018

2014

Exp 8/19

Exp 6/19

Exp 7/20

2011

2018

2014

References

Available upon request

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