Jayme Chino

**** ***** ****** *** **

Albuquerque, NM, 87121

505-***-****

ac68vu@r.postjobfree.com

Profile- I am a very reliable person and very responsible. Many of my peers and coworkers would say that I am an outstanding person and worker. I do my best work on anything I do because it reflects who I am as a person. I am an outgoing person with great people skills who loves to meet new people. I would like to obtain a career with your company, bring my reliability, and responsibility to your company to gain experience and overall help productivity and profit. I currently have my alcohol certification that is valid until June 2020.

Education

2018 to Present CNM Community College Albuquerque, NM

Business Administration

2014 to 2015 Southwestern Indian Polytechnic Institute Albuquerque, NM

Business Administration

Graduated 2001 West Mesa High Albuquerque, NM

Diploma

3.0 GPA, Native American Group, DECA, Mediation, Association of Marketing

Work Experience

January 2017 – October 2017 Bubbas 33 Restaurant Albuquerque, NM

Bartender/ Server

Bartend and serve customers on a daily basis and provide excellent customer service with a smile. Prepare mix drinks and provide friendly conversations to make guests feel welcomed. I Work with the Oasis POS system to place orders and provide change. I work with a bank of $250.00. At the end of shift I have to balance out the bank to make sure there are no shortages or overages. Stock bar with product prior to starting shift and during shift.

August 2016 - January 2017 Hollywood Casino Jamul/ Tony Gwynn Restaurant San Diego, CA

Server

Server in new casino in San Diego CA. Provide excellent customer service to our guest. I worked with Oasis POS system to place orders. Have knowledge of our food product and about what’s going on within the casino floor. Also promote daily specials and entertainment within the casino.

December 2014 - June 2016 Bubbas 33 Restaurant Albuquerque, NM

Bartender/ Server

Bartend and serve customers on a daily basis and provide excellent customer service with a smile. Prepare mix drinks and provide friendly conversations to make guests feel welcomed. I Work with the Oasis POS system to place orders and provide change. I work with a bank of $250.00. At the end of shift I have to balance out the bank to make sure there are no shortages or overages. Stock bar with product prior to starting shift and during shift.

June 2013 – December 2014 Howard Johnson Hotel Rio Rancho, NM

Toro Bar and Grille Supervisor

Supervise a bar and restaurant by providing outstanding customer service and easing customer disputes and issues. Preparing for banquets and special events, finalize closing paper work, type memos for various meetings and updates, send a shift report to management nightly, adding up the end of the night sales, counting tips, provide customer service. Also helped serve drinks, bartend, and run cash register, run food and help bar back. Work with Microsoft word, POS system, excel, file paperwork and answer phones.

January 2012 – January 2013 Buffalo Thunder Resort and Casino Santa Fe, NM

Club Warehouse Manager/Deli Manager

Manage the night club for the majority of my time at Buffalo Thunder. In the night club I supervised between 10 - 12 employees on a daily basis. I held pre-shift meetings with staff. Delegated work to employees on a consistent basis. I enforced disciplinary action on all employees. I also praised employees when they performed a good job. I submitted orders with vendors for food and alcohol on a weekly basis. Took alcohol and food inventory on a monthly basis. Maintained a budget for the club as well as the deli. Used Kronos to keep track of all employees’ hours worked. Used Micros POS to place customer orders and add up final sales at the end of day. Work closely with the Marketing department to promote events that are happening within the night club every weekend. Create events to promote Club Warehouse via posters, website ads, Facebook and flyers. Create/amend Policies and Procedures for the department. I have extensive knowledge with Microsoft Office 2003 and 2007. Experienced with faxing, printing and emailing documents on a daily basis. I also have excellent written and oral communication skills.

June 2011 – January 2012 Santa Ana Casino Albuquerque, NM

All Star Bar and Grill Supervisor

Supervise a restaurant by holding pre-shifts meetings, sending out shift reports to management nightly. Adding up daily sales, providing customer service as a hostess when needed and preparing bi-weekly schedules for employees. Enforce department policies and procedures, answer phones, and file documentation. Work with Info genie, Microsoft Word, S.W. ordering system. Providing customer service as a hostess when needed. Help serve food, put in food orders for customers, bartend if needed.

July 2010 – June 2011 Rehab Center of Albuquerque Albuquerque, NM

Activities Assistant

Plan daily activities for the residents, set up interview for new residents, set up outings for the residents, answer phones, file, set up daily care for residents, go on transports with residents to appointments. Work with Microsoft Word.

July 2009 – June 2010 Isleta Casino and Resort (Hard Rock) Albuquerque, NM

Fusion Bar/ Night Club Supervisor

Supervise a bar/club and restaurant by holding staff meetings, prepare closing paper work, type memos for various meetings and updates, send a shift report to management nightly, adding up the end of the night sales, counting tips, provide customer service. Also helped serve drinks, bartend, and run cash register, run food and help bar back. Work with Microsoft word, POS system, excel, file paperwork and answer phones.

January 2007- June 2009 Route 66 Casino Albuquerque, NM

Food and Beverage Supervisor

Oversee the beverage servers on the casino floor and supervise a Poker Bar, ordered supplies and alcohol, answered phones, disciplined staff, prepared work schedules for employees, set up temporary bars for concerts, make rotations for beverage staff and bar staff, close down the bar and send off closing paper work, send memos, served drinks, bartend, bar back, handle money, cashier, clean drink stations, stock stations.

November 2006-January 2007 Route 66 Casino Albuquerque, NM

Cocktail Server

Serve drinks, customer service, serve as cashier, answer phones, handled money.

June 2004-May 2006 Route 66 Casino Albuquerque, NM

Bingo Paymaster

Multi-tasking by answering phones, filing paperwork, making copies, ordering supplies, keeping track of winnings, issuing employees a bank and bingo sheets, handling large amounts of money daily, floor worker, cashier, pull-tab seller, fill out paper work for big jackpots that were won.

Aug. 2003-June 2004 Route 66 Casino Albuquerque, NM

Beverage Server

Served drinks, provided customer service, stocked drink stations, did inventory, ordered supplies, cleaned up stations.

Additional Information

Skills

Great Management Skills

Great People Skills

Devoted

Responsible

Strong worker

Quick learner

Strong Communication skills

Multi-tasking

Reliable

Computer skills

Leader

Independent

Always on Time

References: Available upon request

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