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Sales Representative Customer Service

Gainesville, VA
September 30, 2018

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Eugene Pak

**** ****** ****** ***********, ** ***55 703-***-****

OBJECTIVE: To strengthen my work, communication, and sales skills in the field of business information technology and supply chain management


Virginia Polytechnic Institute, Blacksburg, VA Graduation: May 2018

Bachelor’s in Business Information Technology (OSM)

Relevant Coursework: Basic Programming (Java), Accounting, Economics, Business Information Technology, Advanced Supply Chain Management, Strategic Management, Project Management, Enterprise Resource Planning

Class Projects: Created four programs in Java for a semester through BlueJ Fall 2015

Worked with the Montgomery Animal Shelter to raise awareness and donations Spring 2018

Created case studies for various companies such as Lululemon, Midea, and Mondelez Spring 2018

Battlefield High School, Haymarket, VA Graduation: June 2014

Standard Diploma, Summa Cum Laude


Gainesville Hero Award

Showing excellence through volunteering and contributing the local community



File Assistant August 2018 to Present

In charge of organizing files for over a thousand employees

Work primarily with legacy Vencore employees’ files (one of the companies that merged to become Perspecta)

Success Resources (single day event)

Event Coordinator August 2018

Helped organized an event which hosted over 5000 guests and featured several motivational speakers

Was in charge of data entry and some logistical duties


Sales Representative May 2017 to Present

Assist customers in purchasing HP products in participating retail stores

oRecommend products such as printers, laptops, desktops, and other HP accessories

Provide customer service in participating stores that sell HP products

Updated HP promotions in the store through signage posters and through communicating with the Best Buy employees


Crew Member April 2016 to June 2018

Coordinated food serving through the front register or drive through

Mainly helped close the store after store hours

Responsible for food prep (sandwich making and grill)


Clerk May 2012 to June 2014

Ran the front register as well as preparing hot foods

Was responsible for checking and restocking inventory

Interacted and built relationships with about 50 customers per day



Basic programming (Java, C++)

HTML and Web design

Microsoft Office (Word, PowerPoint, Excel, Access)

Introductory networking (Cisco)


Advanced Excel: Excel Tables and Charts, Pivot Tables and Pivot Charts, Lookup Functions, Financial Functions, Database Functions, Data Analysis Tools and What-If Analysis.

Basic VBA programming and User Interface development.

ERP Systems

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